Provide comprehensive employment-based case management services to low-income individuals and families. Work with participants to develop appropriate case plans and goals. Provide ongoing assessment and support, assisting participants in utilizing internal and community resources to meet their needs. Process emergency assistance services for individuals and families.
License/Training/Certifications
Valid Driver's License. Must obtain any certifications, licenses, or permits as required by the CSBG program. Job Requirements / Responsibilities
- Be able to provide own transportation; carry adequate insurance coverage; undergo Criminal Background Check; Protective Services Record Check.
- Ability to drive long distances and willingness to travel and attend required meetings.
- Organize, communicate, and manage well under pressure.
- Excellent computer and clerical skills; proficiency with Microsoft Office products preferred.
- Professional telephone skills and working knowledge of office equipment.
- Ability to work independently and as part of a team, interacting with people from all socioeconomic backgrounds.
- Desire to work toward the success of low-income families.
- Gather and evaluate participant information regarding employment history, housing, physical functioning, financial status, and capacity for independent living.
- Assist individuals and families in obtaining and maintaining self-sufficiency.
- Develop service plans, evaluate concerns, observe behavior, and maintain case files (both hard copy and electronic).
- Enter and update data and case notes accurately and timely in North Central's client-tracking database (LITT).
- Assist Emergency Assistance clients and process client assistance payment paperwork completely and promptly, ensuring all documentation is included.
- Coordinate seasonal programs.
- Maintain or assist in maintaining the county CSBG budget, including expense reconciliation.
- Process or assist in processing program financial paperwork.
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