Community Care Coordinator / Account Executive
Location : Indianapolis, IN
Schedule : Monday – Friday, 8:00 am – 5:00 pm
Agency : RedCrest Home Health
How You’ll Make a Difference
At our agency we care for patients in their homes, providing personalized transition and ongoing support, allowing us to see aspects invisible to primary care or hospital physicians.
What We Offer
Medical, dental and vision insurance (flexible options). Paid time off. 401(k) with company match. Life and disability insurance. Employee Assistance Program.
How You’ll Work
Transition patients to home‑care, attend discharge and multidisciplinary rounds, coordinate care, and maintain provider relationships.
Major Areas of Responsibility
Operations – Identify future patients, determine home‑care eligibility, review insurance and documentation, increase awareness of services.
Discharge Planning – Assist hospital and facility personnel in discharge planning.
Coordination of Care – Coordinate ordered services and all ancillary services post‑discharge.
Customer Service – Serve as a resource, maintain account relationships, promote patient wellbeing.
Policies – Complete clinical documentation per agency protocol and Medicare/Federal guidelines.
Collaboration – Participate in care integration meetings, build lasting relationships, notify referring facility manager prior to contacting patients.
Hard & Soft Skills
Effective and compassionate communicator with a positive attitude.
Problem solver, capable of providing best outcomes.
Attention to detail, observant, follows directions.
Requirements
Associate’s degree with minimum two years’ experience, or equivalent combination.
Preferred: Licensed RN, LPN, Physical Therapist, PT Assistant or Licensed Social Worker.
Valid driver’s license and auto insurance.
Capable of all physical demands.
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We are proud to be part of the Alternate Solutions Health Network family. We’ll help you put your passion for patient care to work. Apply today!