Clinical Educator (Pacific Time Zone, Remote)
Company Description
Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication, speech, and quality of life for people with communication impairments. We look for candidates who enjoy working in a fast-paced, goal-oriented environment and who share our commitment to helping individuals on their communication journey.
Job Description
Purpose: The Clinical Educator is an integral part of Lingraphica’s content and lead generation strategy. This role acts as the face of the company by providing continuing education opportunities to various clinical audiences, particularly speech‑language pathologists (SLP). Working closely with our Clinical Marketing Outreach, Events and CEU team, and Lingraphica Certification teams, the Clinical Educator will conduct daily educational demos, clinical conversations, and webinars to professionals across the country to inform them of the latest in Augmentative and Alternative Communication (AAC) technology, research, and Lingraphica’s products and resources.
Candidates must be excellent at public speaking, have the ability to train clinical professionals, become an expert in Lingraphica technology and its application to various clinical settings, and provide solutions to clinical inquiries. This individual should be comfortable troubleshooting any on‑the‑spot technical issues that may arise, without losing audience engagement.
Essential Duties & Responsibilities
Conduct daily educational demos, clinical conversations, device service checks, and webinars for clinical audiences
Conduct onsite in‑services, conferences and clinical events
Stay current on all Lingraphica product and service updates
Maintain a strong awareness of AAC trends, research, and technology in the field
Suggest new content ideas and communicate customer feedback to relevant product and clinical teams
Learns and teaches a variety of courses
Develop and nurture relationships with SLPs
Proactively help identify and connect with SLPs interested in AAC continuing education
Help develop education opportunities within new clinical settings (i.e., VAs, Home Health agencies, and universities)
Coordinate with the team to ensure visibility and availability across various schedules and calendars
Report weekly, monthly, and quarterly key performance metrics
Document all customer interactions within the customer relationship management tool
Adhere to the standards of both the American Speech‑Language‑Hearing Association (ASHA) and the American Occupational Therapy Association (AOTA) for providing Continuing Education courses
Collaborate with our CEU team to create courses and supporting content
Perform other duties as assigned
Qualifications
Excellent customer service skills and professionalism
Highly organized
Exhibits strong critical thinking and problem‑solving skills through both verbal and written communications
Ability to take on new challenges and work outside of one’s comfort zone
Ability to maintain proper, courteous, and helpful telephone etiquette
Ability to comfortably interface with various users across the organization
Knowledge of AAC
Exhibits excellent presentation skills, in-person and using online technology
Master’s Degree required in Speech Language Pathology
Minimum of 3 years’ experience as a Speech‑Language Pathologist, required
Pacific coast working hours (PST), required
Experience working with Lingraphica products and/or conducting device trials, preferred
Work Environment & Physical Demands
The incumbent works from home and is expected to maintain a safe, productive work environment with secure internet access.
Travel
Travel to Princeton, NJ office or other U.S. locations may be required on occasion, up to 2 times per year for team meetings and the Annual Company Meeting. May require occasional travel (2‑4 times per year) within the U.S. for conference attendance and/or in‑services.
Accommodations
To perform this job successfully, an individual must be able to perform each essential duty and physical demand satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation & Benefits
The starting salary range for this position is $75,000 – $80,000 per year.
Paid Time Off (sick, personal, and vacation)
Paid Company Holidays
401(k) Retirement Plan and Contribution
Medical/Dental/Vision benefits with FSA, HSA, & Dependent care options
Employer Paid Life Insurance
Voluntary benefits such as Short and Long Term Disability, Critical Illness, Hospital Indemnity, and AD & D insurance
Stipends for health and wellness, home office setup and professional development
Paid Family Leave
Annual bonus program
Annual merit increases
Year‑Round Flex Friday’s
Discounts on travel, entertainment, home/pet/car insurance
EEO Statement
This organization participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.