Clinical Care Transition Specialist / Registered Nurse - Chicago, IL
Posted: Nov 05, 2025
Job Description Summary
The Clinical Transition Specialist is an experienced sales professional who uses sales techniques to sell Option Care products and services to discharging patients. They are responsible for educating patients, their families, and the facility staff about how the services and products will be facilitated at an alternative site. Clinical Transition Specialists ensure proper placement of patients within the Home Health Care setting by assessing patients, gathering pre‑admission information, collaborating with internal (intake) and external (case managers, discharge planners) partners to ensure quality of service and implementation of an effective treatment plan. They also proactively build strong relationships with referral sources and partner with Account Managers to grow referral rates and achieve sales goals.
Job Responsibilities
Proactively maintain and grow relationships with referral sources to increase sales and patient starts. Serve as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources.
Interact with area service providers daily to sell Option Care services that could assist in the care of discharging patients. Conduct assessment of patients selected by the hospital to ensure patient is a viable candidate for alternative‑site care.
Use sales techniques to educate patients, their families, and the facility staff about the services and products provided by Option Care.
Provide hands‑on, in‑person education to patients and their caregivers with the goal of timely discharge and therapy independence.
Communicate effectively with agency staff, medical team, patients, and family throughout the discharge process to implement an effective treatment plan.
Collect, review, and complete pre‑admission information and secure related sign‑off.
Partner with Account Manager and Regional Sales Director to create and execute area business and growth plan.
Communicate frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care.
Partner with Account Manager and marketing staff to deliver educational and promotional programs to patients/caregivers and referral sources.
Review patients’ medical records to obtain both pertinent medical history and primary/secondary insurance payer information and communicate this to the patient registration department.
Initiate care‑transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS. Participate in any data collection required for therapy start and patient tracking process, including facilitating transfer of orders via phone, fax, and e‑prescribing.
Maintain confidentiality of patient and proprietary information and observe legal guidelines for safeguarding confidentiality of patient and proprietary Option Care information.
Provide oversight and input to providers regarding the patient and proper assessment and treatment process and transition to home care.
Serve as a point of contact, coordination, and communication with other providers.
Makes arrangements for any special medical supplies or appliances to be available.
Travel Requirements
Travels to and from partner facilities, community hospitals, and medical practice offices to sell Option Care services, process referrals, and provide live education and training support to patients/caregivers and referral sources.
Basic Education and Experience Requirements
Licensed Registered Nurse (RN) or licensed Pharmacist in the state of practice and at least 2 years of experience in the healthcare industry.
Basic Qualifications
Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint.
Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
Access to a reliable means of transportation which will enable the incumbent to travel to care facilities, home visits, and multiple hospitals. Valid driver’s license and proof of insurance required if personal vehicle used.
Able to plan, organize, and make presentations.
Preferred Qualifications
Hands‑on home or alternate site infusion or discharge planning experience.
Experience growing service provider partnerships.
Benefits
Medical, Dental, & Vision Insurance
Paid Time Off
Bonding Time Off
401(k) Retirement Savings Plan with Company Match
HSA Company Match
Flexible Spending Accounts
Tuition Reimbursement
myFlexPay
Family Support
Mental Health Services
Company Paid Life Insurance
Award/Recognition Programs
Equal Employment Opportunity
Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information. E‑Verify® is a registered trademark of the U.S. Department of Homeland Security.