Overview Transforming the lives of those affected by severe mental illness
Amae Health is a Series B venture-backed Public Benefit Corporation dedicated to becoming the nation's center of excellence for individuals living with severe mental illness (SMI). We partner with top academic medical centers to provide outpatient care that combines in-person psychiatric care with comprehensive wraparound support. Our integrated care teams — including psychiatrists, therapists, primary care physicians, health coaches, and peer support specialists — address physical, mental, and social needs to help patients thrive.
Amae Health is looking for a passionate Clinical Care Coordinator to join us in providing exceptional care for complex adult members. This full-time role will be based at our clinic in San Mateo, CA.
Responsibilities Member Engagement & Support - Facilitate groups, arts and crafts, and recreational activities to enhance the member experience. Encourage positive social interactions and engagement in daily programming.
Clinic & Operational Support - Welcome members to the clinic, manage communications via phone and email, and assist with scheduling and member record updates to support smooth daily operations.
Team Collaboration - Partner with the interdisciplinary care team, including psychiatrists, therapists, dietitians, and primary care providers, to share observations and support coordinated member care. Participate in team meetings and contribute to discussions about member engagement.
Member Advocacy & Resource Connection - Identify members’ ongoing needs and help connect them with community resources and supports that promote wellness.
Growth & Development - Contribute to projects that support clinic growth and ongoing member success. Participate in training and supervision to build skills in mental health support, community resources, and member engagement.
Qualifications Enrolled or recently graduated in a degree program related to mental health, such as pre-med, psychology, social work, or nursing
Interest in mental health and desire to work with members with Severe Mental Illness
Strong interpersonal skills and ability to work in a team environment
Detail-oriented and organized
Comfortable working either one-on-one or in group settings, must possess excellent interpersonal skills and be able to adapt to changing situations
Willingness to collaborate with others
Well-organized and some experience planning and designing events and activities
Basic computer skills
Holistic perspective of “health”; ability to work effectively with diverse populations
What We Provide Paid Time Off
Short-Term and Long-Term Disability Insurance
12 Weeks Paid Parental Leave – Available to both birthing and non-birthing parents
401(k) Retirement Plan
11 company holidays
FSA & HSA savings programs
Collaborative work environment with clinicians and staff
Amae Health is committed to fair and equitable compensation practices: Base pay for this position is $23.50 per hour.
More About Amae "Amae" means the need to be in good favor with, and to depend on, the people around oneself. This concept reflects our core belief that a strong support system helps people thrive. We are a Public Benefit Corporation (PBC) providing outpatient psychiatric and primary care services through value-based care arrangements.
Amae Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.