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Full-time
On-site
South Jordan, Utah, United States
Client Care Manager
At FirstLight Home Care of South Jordan, you get to do something that makes a difference in someone’s life. Our professional caregivers provide safety, comfort and companionship for the elderly and adults who need support. But we do more than make a meal or help with mobility. We establish meaningful relationships built on trust and respect, and we enrich the lives of our clients by helping them have their best day, every day.

Benefits

Exceptional support team

Fun, supportive, and safe working environment

Rewards and recognition programs

Comprehensive paid training

Competitive salary

Flexible schedule

Why You’ll Love Working for Us

Caregivers-first mentality – Caregivers are the heart and soul of our company and we do what it takes to show appreciation and recognition for their hard work.

Support – Our office team is very involved in the day-to-day of our clients and caregivers. We will be there to support you any time, day or night.

Communication – We’ll make sure you know what to do, where to go and that you have what you need to perform your job successfully.

Flexibility – We’ll do our best to provide flexible options that work with your schedule.

Education/Learning/Training – We offer free learning, training and development opportunities to help you grow in your position and gain professional experience for future opportunities.

Time off – We believe it’s important to take time off to focus on your family and on self‑care.

Fair, competitive pay

What You’ll Do

Conduct care consultations with prospective clients and families

Manage the client intake process

Schedule shifts by matching caregiver qualifications and availability to clients’ needs

Facilitate client/caregiver introductions with every new client and with every new caregiver

Perform initial and ongoing in‑home evaluations

Oversee the hiring process for caregivers and manage orientation/onboarding

Work closely with caregivers to provide support, coaching and ongoing caregiver training

Occasionally work shifts if caregivers can’t work a shift

Why You’ll Be a Great Fit

You have a high school diploma or general education degree (GED); and two (2) years related health care/home health care industry experience and/or training; or equivalent combination of education and experience.

Required: CNA, LPN or RN Certification

Previous, successful management experience required

You’re a natural leader with stellar interpersonal skills

You are a good listener with excellent communication skills

You make it your mission to find solutions to any problems you encounter

Others say you have an upbeat, positive attitude

Happiness, laughter and having fun are important to you

All inquiries about employment at this location should be made directly to the franchisee, and not to the FirstLight Home Care Support Center.

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