Chronic Care Navigator-(44-00)

Chronic Care Navigator

La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational services for people of all cultures.

Non-Exempt

Up to $22.00 hr

Job Summary:

Under the supervision of the Director of Population Health, the Chronic Care Navigator will support chronic care management efforts by providing telephonic and in person support to patients with chronic conditions by identifying barriers to accessing health care, providing social support and health education. The Chronic Care Navigator will serve as a liaison/intermediary between individuals, communities and health and social services to facilitate access to care, improve the quality and cultural responsiveness of service delivery, and address social determinants of health. Work in both clinical and community-based settings, including client's homes.

Core Competencies:

• Experience working with Medicare, Medicaid or Special Needs populations.
• Ability to connect with people and understand the challenges they face.
• Ability to use a range of outreach methods to engage individuals and groups in diverse settings.
• Well connected to the community and resources within the community they will serve.
• Effective written and verbal communication skills demonstrating respect and cultural awareness during interactions with patients.
• Ability to travel throughout the assigned region and comfort with conducting home visits.
• Fluent written and verbal skills in English and Spanish, preferred.

Job Requirements:

• High school plus specialized, short-term training in clinical, medical skills.
• Current, nationally recognized Medical Assistant certification, required.
• Certified Community Health Worker preferred.
• 2+ years of experience in a physician's office, clinical or hospital setting.
• Proficient computer skills to work efficiently with electronic medical records.

Benefits:

Health Insurance - PPO Dental Insurance Vision Insurance 401(K) with employer matching Life and AD&D Insurance Short Term Disability Long Term Disability Supplement Life Insurance Paid Time Off (PTO) Holidays (9) Education Reimbursement Cafeteria Plan Employee Assistance Program Travel Reimbursement