Join Our Team – Make a Real Impact in Patient Care!
Are you a compassionate healthcare professional who thrives in both patient care and leadership? Desert Ridge Family Physicians is looking for a Chronic Care Manager / Supervisor to lead our Chronic Care Management (CCM) team. In this dual-role, you’ll provide hands-on care to patients with chronic conditions and guide a team to deliver exceptional, coordinated care.
Why You’ll Love This Role
Lead a team of dedicated care coordinators while maintaining a manageable personal patient panel.
Develop and implement care plans that truly make a difference in patients’ lives.
Collaborate with physicians, staff, and families to reduce ER visits and hospital readmissions.
Shape processes, improve workflows, and elevate the standard of care at our clinic.
Be part of a culture that values compassion, teamwork, and professional growth.
Key Responsibilities
Chronic Care Management
Collaborate with physicians, patients, families, and healthcare staff to coordinate chronic care programs.
Develop and implement individualized care plans aligned with patients’ medical needs and personal goals.
Educate patients on preventive care, medications, and community resources.
Conduct medication reconciliation and follow-up assessments to monitor ongoing progress.
Reduce ER utilization and hospital readmissions through proactive care coordination.
CCM Supervisor Responsibilities
Monitor employee performance and provide feedback and coaching to build skills and confidence.
Train and onboard new employees to ensure consistency and quality of care.
Manage staff schedules, approve time off requests, and oversee workflow and productivity.
Implement process improvements and ensure regulatory compliance.
Serve as the bridge between leadership and front-line staff, reporting team metrics and outcomes.
Facilitate team meetings to ensure alignment and collaboration.
Who You Are
Experienced Chronic Care Manager or care coordinator.
Minimum 3 years as a Medical Assistant (certification preferred).
Proven leadership or supervisory experience required.
Strong organizational, problem-solving, and communication skills.
Compassionate, patient-centered, and eager to improve care outcomes.
Experience with Athena EHR or similar systems is preferred.
Why Desert Ridge Family Physicians? We are dedicated to personalized, high-quality care. As our CCM Supervisor, you’ll not only impact patient lives every day—you’ll also mentor a talented team and help shape the future of our Care Management program.