Overview Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.
At Osborne, we are guided by core values and shared beliefs. We honor everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments, and advocate for people and principles with fierce and tenacious determination.
We are currently seeking a Case Manager for our Rise Program. The Case Manager will be responsible for the overall case management of services to clients and management of the necessary records for individuals working with the RISE program. This position reports to the Program Coordinator.
Salary: $27.47 hourly
Responsibilities
Provide direct client services, including assessment, service plan development, referral, advocacy, counseling, exit summaries, and follow-up
Manage a caseload for a diverse client population
Monitor and document client progress toward service plan goals
Document all interactions with, or on behalf of, clients
Maintain familiarity with program resources available on- and off-site
Coordinate client services with other social services, mental health, medical, employment, educational, and other providers
Conduct case conferences with clients, service providers, and attorneys as required
Attend court dates with clients as needed
Write brief update letters to the Court to address client progress
Report to and meet with supervisor on a bi-monthly basis
Ensure adherence to all required regulations and OTDA policies and procedures
Provide crisis intervention and stabilization as needed in the program
In-person attendance is required to collaborate with co-workers
Perform other duties as assigned
Minimum Qualifications
Bachelor's degree in criminal justice, social work, psychology, or related field
In lieu of degree must have a minimum of three years of progressive case management experience working with the criminal justice population
Three year of case management or relevant work experience
Key Competencies
Engaging personality and detailed oriented skills are essential
Strong oral and written communication, time management, and organizational skills are necessary
Familiarity with community resources
Ability to solve problems, make decisions, resolve conflicts and listen
Access skills to deal calmly in crisis situations
Proven ability to work collaboratively well with diverse groups
Must be able to handle multiple tasks effectively under pressure
Benefits
Generous benefits include four weeks of vacation, tuition reimbursement, a flexible work schedule, excellent Medical, Dental, and Vision insurance, and a 403(b) plan with a company match. Career development through ongoing training and individual development plans.
The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category. The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
Thank you for your interest in the Osborne Association. Be sure to include a cover letter with your application. No phone calls please. We wish we could personally respond to each application. However, we are unable to do so due to the volume of interest received.
Salary is based on commensurate experience and other qualifications.