Overview Community Missions of Niagara Frontier is hiring a Case Manager - Supportive Housing in the Supported Housing Program. The position provides comprehensive case management services to clients, including assessing client needs, developing and implementing care plans, connecting clients with community resources, and advocating on their behalf. Case Managers work closely with clients, their families, and a network of service providers to help clients achieve their personal goals.
Key Responsibilities Conduct assessments of clients’ strengths and needs.
Develop and implement individualized care plans that address client needs and goals.
Coordinate with internal and external resources to connect clients with necessary services, such as housing, healthcare, employment, and education.
Monitor client progress through regular follow-ups and adjust care plans as needed.
Advocate for clients to ensure they receive appropriate services and support.
Maintain accurate and up-to-date case files and documentation in compliance with regulatory requirements and policies.
Provide crisis intervention and support to clients in emergency situations.
Participate in community outreach and networking activities to build relationships with service providers and other stakeholders.
Ensure compliance with all relevant policies, procedures, and regulations.
On-call responsibilities in rotation with a team (for some positions).
Qualifications Bachelor’s degree in a health service related field plus 1 year professional experience in the human services field.
Valid New York State Driver’s License with clean driving record.
First Aid/CPR trained (agency will provide).
Company Description Community Missions of Niagara Frontier, Inc. (CMI) has provided a unique blend of services to address the needs of the Niagara community since its founding in 1925. The agency serves a diverse population including youth, adults, families, homeless individuals, juvenile justice involved youth, individuals with psychiatric challenges, persons living with HIV/AIDS, trafficked youth and adults, and ex-offender parole individuals.
Mission: Community Missions provides integrated human services that meet people where they are and help them find and elevate their place in the world.
Benefits Competitive pay with generous paid time off
Flexible scheduling
Agency contribution to health insurance plans (includes domestic partnerships)
Employee-contributable 403(b) retirement plans and supplemental insurances
Training, certification, and supervision for licensure opportunities
Strong internal promotion potential
Free parking at all work sites
Employee wellness programs
Staff appreciation and recognition events
Honored as one of Western New York’s Healthiest Employers