Case Manager Supervisor

A nonprofit organization in New York City is seeking a skilled and compassionate Case Manager Supervisor to join their Women's Shelter in Brooklyn.

About the Opportunity:

• Start Date: ASAP
• Schedule: Monday-Friday, 35 hours/week
• Setting: Women's Shelter (Single Adult)
• Assignment: 3-month temp-to-perm

Responsibilities:

• Supervise and mentor 5-10 case managers, ensuring consistent service quality
• Review psychosocials, ILPs (Independent Living Plans), and documentation
• Support case managers with complex or high-risk client cases
• Carry a small caseload (2-5 clients) when needed
• Ensure accurate data entry and compliance with DHS and OTDA standards
• Conduct internal file reviews and prepare reports for management
• Provide crisis intervention and coach staff on de-escalation strategies
• Collaborate with clinical, operations, and leadership teams to improve outcomes

Qualifications:

• 3+ years of Case Management or Social Services experience
• Bachelor's Degree
• Experience working with homeless or MICA populations
• Strong leadership, communication, and documentation skills

Desired Skills:

• 1+ year of experience in a Supervisory role
• Bilingual (English/Spanish) preferred