A nonprofit organization in New York City is seeking a skilled and compassionate Case Manager Supervisor to join their Women's Shelter in Brooklyn.
About the Opportunity:
Start Date: ASAP
Schedule: Monday-Friday, 35 hours/week
Setting: Women's Shelter (Single Adult)
Assignment: 3-month temp-to-perm
Responsibilities:
Supervise and mentor 5-10 case managers, ensuring consistent service quality
Review psychosocials, ILPs (Independent Living Plans), and documentation
Support case managers with complex or high-risk client cases
Carry a small caseload (2-5 clients) when needed
Ensure accurate data entry and compliance with DHS and OTDA standards
Conduct internal file reviews and prepare reports for management
Provide crisis intervention and coach staff on de-escalation strategies
Collaborate with clinical, operations, and leadership teams to improve outcomes
Qualifications:
3+ years of Case Management or Social Services experience
Bachelor's Degree
Experience working with homeless or MICA populations
Strong leadership, communication, and documentation skills
Desired Skills:
1+ year of experience in a Supervisory role
Bilingual (English/Spanish) preferred