Overview Case Manager (Service Coordinator) at Service Coordination Inc (SCI). We are seeking individuals who are passionate about serving their community and advocating for underserved populations.
Responsibilities Advocate on behalf of individuals, provide resource information, and educate them to become more self-determined.
Provide education to individuals and their families; educate on how to coordinate and advocate for services.
Encourage individuals to empower themselves and achieve an optimal level of independence.
Educate individuals on the principles of self-determination.
Collect information and documentation related to eligibility for DDA services and recommend eligibility and priority to DDA.
Meet with individuals and/or family to obtain information; obtain relevant information and supporting documentation.
Complete a Comprehensive Assessment (CA); plan for and update Person Centered Plans (PCPs); document service needs for individuals eligible for DDA services and ensure services meet state-mandated standards.
Engage in person-centered planning processes with individuals; develop and write PCPs in collaboration with the individual; conduct PCP preparations.
Research, identify, refer, and coordinate resources and services to achieve outcomes in PCPs; share resources with team members.
Travel to meet with support staff; provide information, make referrals, and assist individuals; assist with transitions; complete required paperwork and follow up for waivers.
Identify services and collaborate with providers for individuals in state facilities transitioning to the community; support those with forensic involvement.
Monitor PCPs and conduct follow-up activities; conduct on-site visits and timely visits/contacts as defined by regulations.
Obtain information regarding individuals' progress toward goals; submit required documents (e.g., RECON, AIR) and apply or re-apply for necessary programs or services.
Communicate with providers regarding resolution of individuals’ concerns; oversee provision of documentation to apply for medical assistance.
Adhere to SCI policies and procedures; meet performance utilization benchmarks; maintain HIPAA-compliant records.
Qualifications Education Requirements A bachelor’s degree from an accredited education program in a human services field; OR
A bachelor’s degree in a non-human services field from an accredited program, with two years of experience in a human services field
Experience Experience working with people with developmental disabilities preferred.
Required Competencies Collaborates – builds partnerships and works with others to meet shared objectives
Communicates Effectively – delivers multi-mode communications for diverse audiences
Customer Focus – builds strong customer relationships and delivers solutions
Interpersonal Savvy – relates openly with diverse groups
Instills Trust – demonstrates honesty and integrity
Tech Savvy – embraces digital and technology innovations
Ensures Accountability – accountable to commitments
Values Differences – appreciates diverse perspectives
Resourcefulness – deploys resources efficiently
Situational Adaptability – adapts to shifting demands
Plans and Aligns – prioritizes work to meet organizational goals
Additional Details 1) Employment type: Full-time
2) Seniority level: Entry level
3) Job function: Other
4) Industry: Non-profit Organizations
Education & Experience Summary Summary describes providing Case Management services to individuals with intellectual and/or developmental disabilities, establishing person-centered plans, and coordinating supports in alignment with state requirements.
Physical Demands Standard office environment; ability to operate a computer and mobile devices; occasional lifting of up to 25 pounds; driving required. Reasonable accommodations available.
Equal Opportunity SCI is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, or genetic information. Reasonable accommodations provided during the application process. To request accommodations, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410-218-5581.
Note 9-Panel Drug Screening is required within 48 hours after accepting an offer. SCI does not sponsor for immigration visas for this role.