Case Manager (RN)
Job Type: FT | Days Wage scale: $42.59 $51.11 per hour
The three main goals of case management are quality care, access to healthcare services, and cost efficiency. The case manager is responsible for case finding and intake, provision of case management services, outcomes evaluation and case closure, daily utilization management activities, and psychosocial and economic issues management of our patients. A critical attribute required of this position is exceptional interpersonal customer service consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and reverence for our guests, patients, families, customers, and colleagues.
Responsibilities
- Collaborate with the interdisciplinary medical team to develop and implement safe, effective discharge and transition plans tailored to patient and family needs.
- Conduct utilization reviews to ensure appropriate levels of care, coordinate with physicians and insurers for continued stay authorizations, and manage length-of-stay extensions as appropriate.
- Identify and address barriers to discharge, coordinate case conferences for complex situations, and ensure timely, high-quality, and cost-effective patient outcomes.
- Educate patients and families on discharge plans, available resources, and post-hospital care to promote continuity, safety, and reduced readmissions.
- Advocate for patients by facilitating access to community and hospital resources, ensuring appropriate levels of care, and preventing unnecessary hospital
- Other duties as assigned
What We Offer
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
- Comprehensive Benefits: Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
- Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and a minimum of 10 days of paid time off per year (for full-time employees) as well as 8 paid holidays per year.
- Financial & Career Growth: Higher education and certification tuition assistance, loan assistance, and 401(k) retirement package and company match.
- Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services, and discount programs).
- Professional Development: Ongoing learning and career advancement opportunities.
Qualifications and Requirements
- Two (2) or more years' clinical experience, preferred.
- Acute care or community social agency case management experience, preferred.
- Utilization Review experience, preferred.
- Must possess good assessment, intervention, and problem-solving skills.
- Able to develop and maintain collaborative and professional relationships with multiple stakeholders (patient/family, nursing staff, physicians, payers, and external agencies). Ability to understand medical terminology and principles.
- Required License: Current state RN license or Multistate licensure with the authority to work in WA; Case Management Certification (CCM), preferred.
- Other: Bilingual and/or English-Spanish speaking abilities preferred. Ability to work with culturally diverse populations.
About Our Health System
Trios is a 111-bed hospital located in Kennewick, WA, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestoneyour experience matters.
EEOC Statement
Trios is an Equal Opportunity Employer. Trios is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.