Overview Case Manager, Medical Social Work (2025-0972) at Valley Medical Center.
Job Details Job Title: Case Manager, Medical Social Work
Req: 2025-0972
Location: VMC Main Campus, Renton, WA
Department: Case Management
Shift: Days
Type: Full Time
FTE: 1
Salary Range: Min $44.27 - Max $64.01/hour (DOE)
Job Description VALLEY MEDICAL CENTER
Job Description: Case Management
The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.
AREA OF ASSIGNMENT: Case Management
HOURS OF WORK: Varies
RESPONSIBLE TO: Manager, Case Management
Prerequisites A masters level degree in social work (MSW); licensure in the State of Washington (LICSW) preferred, required within 4 years of employment. OR, for Crisis Counselor role, in lieu of an MSW, a Licensed Mental Health Counselor or Licensed Marriage and Family Therapist credential based on Washington State Department of Health approved masters-level degree credentialing including a minimum of 2 years post-graduate experience working with crisis intervention services including conducting psychiatric assessments; OR, Mental Health Associate Counselor or Marriage and Family Therapist Associate allowed with licensure in the State of Washington (LMHC or LMFT) required within 3 years of employment.
Minimum Experience Minimum Of Two-year Acute Care Hospital Experience Preferred. Minimum two years case management experience preferred or equivalent.
Qualifications Ability to assess the psychological and social needs of patients in the medical setting; as well as to create, implement, and evaluate the effectiveness of care plans which address identified needs.
Effective communication skills, including group facilitation and conflict management skills.
Ability to work in a collaborative team setting with peers at all times.
Interpersonal skills necessary to interact with the interdisciplinary teams of care providers, including physicians and nursing staff, to coordinate care for patients and families.
Sensitivity to coordination of care requirements for all patients and families from a variety of ethnic, cultural, social, and economic backgrounds and with varied medical and developmental needs.
Knowledge of community resources and how to access them effectively and efficiently.
Knowledge of the healthcare financial environment, reimbursement, and length of stay management.
Ability to work independently without close supervision; set priorities, meet outcome expectations and deadlines.
Ability to function in multiple and varied settings across the facility.
Ability to set priorities among multiple demands; produce accurate work and meet deadlines.
Neat and well-groomed appearance consistent with VMC dress code policy.
Experienced navigator of basic electronic applications including: Outlook, Office, and calendar management.
Experienced in use of electronic health record (EHR).
Ability to communicate fluently in English, both verbally and in writing.
Ability to type fluently and quickly; and write legibly, spell correctly, and use accepted grammar.
Specific To Inpatient Medical Social Work Respond to nurse, physician or self-referral screens as soon as possible but not longer than 12 hours or next business day. Responsible for assessing and managing the next best site of care; referring to and collaborating with network partners as indicated. Demonstrate Knowledge Of Community Resources And How To Effectively Access, Develop Care Plans, And Manage Transitional Care Needs To Support Patient's Transition Of Care, Including: Crisis intervention; Homelessness; Drug and Alcohol, Medication Assisted Treatment; Home and community services; Skilled nursing facilities and home health agencies; Adult Family Home referrals and placement; Home and Community Services referrals and collaboration; Shelters; Opioid treatment networks; Day health services; LTACH and Acute Rehab services; Manage criteria-based social service needs including the following when indicated: Complex financial needs; DAC's screening; CPS, APS and domestic violence; Acute mental health needs; Teen mothers Specific To ED Medical Social Work Identify patients who are at risk for recurrent visits to the ED. Facilitate a patient-centered approach for use of appropriate community programs. Establish relationships in the community and post-acute continuum to support the needs of this population (e.g. ADS). Contact patients with frequent non-emergent ED visits to establish a plan of care promoting alternative settings. Establish a PCP as indicated. Educate and prepare the patient/family to make informed decisions. Documentation supporting relevant information including patient/family understanding of case management and discharge or admission plan. Provide timely communication to ED staff regarding new or updated information involving the coordination of care. Data collection as directed by management for process improvement opportunities in the ED setting. Support work requirements related to Emergency Department Information Exchange (EDIE) initiative.
Specific To Crisis Counselor Complete assessments, interventions, counseling and completion of plan of care appropriate to the patient's physical, emotional, cognitive and developmental state including the following: Evaluate the mental and emotional status of psychiatric patients and facilitate appropriate next steps for care and treatment. Screen and refer patients with drug and/or alcohol dependencies to the appropriate level of care. Provide support and intervene as legal liaison (when indicated) for patients presenting with physical and/or sexual abuse. Provide support and referrals to families and friends of patients in medical trauma. Documentation supporting relevant information including outcomes from screening, intervention and treatment; patient/family understanding of plan of care; discharge or admission plan. Consults with ED LIP, Hospitalists and psychiatry regarding assessments and appropriate dispositions. Provide medication assisted treatment assessments, counseling and referrals per Opioid Treatment Network policy.
Seniority level Entry level
Employment type Full-time
Job function Health Care Provider
Industries Hospitals and Health Care