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Case Manager - Individual Homeless Services Shelter

Community Teamwork
Full-time
On-site
Chelmsford, Massachusetts, United States
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Join to apply for the Case Manager - Individual Homeless Services Shelter role at Community Teamwork
We are seeking a Case Manager - Individual Homeless Services Shelter. The role of this Case Manager is to provide case management to participants and to provide advocacy, support, and referral information and assist individuals to overcome barriers to become self-sufficient.

Community Teamwork is a private non-profit organization with over 600 employees, and we are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

If you are interested in having an active role in responding to the current Shelter crisis and a position that will not only make a difference in your life but also the lives of others, Community Teamwork is where you want to work!

At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

We Offer

Hourly Pay Rate (for this role) - starting at $24.34
Casual work environment
4 weeks of Paid Time Off
Medical, dental, and vision insurance
Paid Life Insurance
Tuition reimbursement
12 paid holidays
Paid sick leave
Career advancement and professional development
5% contribution to your 401K retirement plan whether you participate on your own or not
Great co-workers and a great mission with an outstanding Community Action Agency
37.5 hour work week but paid for 40 hours

Responsibilities Include

Complete intake and needs assessments with each participant, which may involve a broad range of areas including housing, finance & budgeting, employment, education, food & nutrition, school & daycare, legal issues, health, parenting, and daily living skills
Interview and evaluate clients to formulate Individualized Service Plans based on Program requirements. Work closely with clients to identify and build upon strengths and develop strategies to address barriers and concerns identified through the assessment process
Help clients build self-sufficiency plans. Assist clients to transition to self-advocacy roles
Advocate on behalf of clients, and attend administrative hearings if necessary
May perform home visits and/or unit inspections
Establish, evaluate and monitor goals for clients linked to measurable outcomes. Work collaboratively with interdisciplinary team of collateral providers and partners to ensure coordination of services
Maintain the structure and policies of the program through orientation of participants by reviewing program rules, policies, and case management visits
Maintain accurate case records by documenting all services rendered including up to date case notes, telephone contact logs and referrals. Enter required data into the agency databases with reporting as required

Qualifications

High School Diploma or equivalent education required
Prior related experience required
Minimum of one year assessment, advocacy and case management work in a Human Service field required
Knowledge and experience working with low income, culturally diverse, and at-risk families and individuals
Demonstrated knowledge of community resources available to low-income individuals and families
Excellent customer service, organizational, oral and written communication skills
Ability to manage multiple priorities and work in a fast-paced environment
Proficient computer skills required in basic computer software and data collection systems
Excellent crisis management skills
Ability to maintain accurate records and confidentiality of information
Excellent attention to detail
Valid Driver’s License
Bilingual (English/Spanish, English/ Haitian-Creole, English/Khmer, English/Portuguese) preferred

Equal Opportunity Employer – Vets/Disabled
Seniority level Seniority level Entry level
Employment type Employment type Full-time
Job function Job function Strategy/Planning and Information Technology
Industries Non-profit Organizations
Referrals increase your chances of interviewing at Community Teamwork by 2x
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