Case Manager I- Refugee Health & Education Outreach Liaison Job Description Catholic Charities seeks to implement the Church's mission of social justice in the Diocese of Arlington in ways that strengthen individuals, families, and communities. In addition to a purpose-based work environment, CatholicCharities offers a generous benefit package including medical plans, generous holiday leave, paid Family Medical Leave*, flexible work options, career development, Diocesan tuition reimbursement*, retirement plans and much more.
Case Manager I- Refugee Health & Education Outreach Liaison
Ministry: Migration and Refugee Services
Staff Supervisor : Health Lead
Starting Hourly Rate: $24.14
Position Description :
The Case Manager for Refugee Health & Education Outreach assists refugees with healthcare and health-related education under the Refugee Health Education & Outreach program and in alignment with agency standards and grant deliverables. He/she plays a vital role in identifying resources that benefit the health & wellness of our clients. This position ensures clients receive an orientation about navigating the US Health Care System and help with understanding treatments/referrals.
Position Responsibilities :
Conduct a comprehensive health orientation for newcomers to assist clients with navigating the U.S. Healthcare system in alignment with agency standards/grant deliverables.
Following refugee health screenings, assist with accessing care and treatment as needed.
Provide support & assistance to agency staff with client physical and mental health issues.
Support clients with any health barriers impacting self-sufficiency and integration.
Facilitate delivery of mental health services by coordinating with the Community Services Boards and other providers.
Coordinate regular support and wellness groups for clients.
Deliver training for providers and clients.
Other Duties :
Time sensitive & mandatory data entry requirements: Virginia Database, VA Newcomers Information System
Actively participate in meetings and trainings with stakeholders.
Commitment to the mission & goals of Catholic Charities.
Qualifications & Skills :
Effective and adaptive oral & written communication skills in English. Ability to adapt communication style to meet the needs of a culturally diverse audience.
Bilingual in English and another language spoken by clients required: Dari, Pashtu, Arabic, Amharic, & Spanish
Flexibility to occasionally work weekends or outside of regular 9-5 business hours
Valid US driver’s license, 3 years of licensed driving and a good driving record. Willing to drive clients.
Fluency in data entry, Microsoft Office and other relevant software
Education and Experience :
Knowledgeable about trauma informed care
Associates degree with 3-5 years’ experience required or bachelor’s degree in social services field preferred.
Previous direct work experience in a culturally diverse environment. Preferably refugee resettlement
Physical Demands :
While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. Specific vision requirements due to computer work and driving a motor vehicle. Light to moderate lifting up to 25 lbs. may be required.
BENEFITS : Vacation, Sick, STD, LTD, Paid FML*, 16 paid holidays in 2025, Medical, Dental, Vision, Employee Assistance Program, retirement plan, After 1 year: Pension, Diocesan School Tuition Reimbursement K-12, Education Assistance, Closed between Christmas and New Years.*
Thank you for your interest in joining Catholic Charities, Diocese of Arlington in the crucial work we do. Catholic Charities appreciates the time and effort it takes to submit an application.