Join to apply for the Case Manager - Front Door & Diversion Advocate role at Community Teamwork
3 weeks ago Be among the first 25 applicants
Join to apply for the Case Manager - Front Door & Diversion Advocate role at Community Teamwork
CASE MANAGER – FRONT DOOR & DIVERSION ADVOCATE
We are seeking a Case Manager - Front Door & Diversion Advocate. The role of the Case Manager - Front Door & Diversion Advocate is to provide rapid rehousing services to EA eligible families in order to avoid shelter placement. The person in this role will also work with Families entering HomeBASE from BSAS Funded Programs and Non-EA Domestic Violence Shelters (Side Door Referrals). The Front Door & Diversion Advocate will be responsible for providing case management services to families, using a trauma informed approach that include, developing monthly Rehousing Plans, referrals to community resources, advocacy, assessments, and crisis intervention, with the goal of placing families into permanent housing.
If you are interested in having an active role in responding to the current Family Shelter crisis, and a position that will not only make a difference in your life, but the lives of others, Community Teamwork is where you want to work!
At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.
We Offer
Hourly Pay Rate (for this role) - starting at $24.34
Casual work environment
4 weeks of Paid Time Off
Medical, dental, and vision insurance
Paid Life Insurance
Tuition reimbursement
12 paid holidays
Paid sick leave
Career advancement and professional development
5% contribution to your 401K retirement plan whether you participate on your own or not
Great co-workers and a great mission with an outstanding Community Action Agency
37.5 hour work week, but paid for 40 hours. This role is fully remote, but you must be able to come onsite for biweekly staff meetings
Responsibilities Include
The Front Door & Diversion Advocate is required to attend bi-weekly Teams meetings with EOHLC
Complete intake and needs assessments with each family, which may involve a broad range of areas including housing, finance & budgeting, employment, education, food & nutrition, school & daycare, legal issues, health, parenting, and daily living skills
Interview and evaluate clients to formulate Individualized Service Plans based on Program requirements
Assist families in securing permanent housing by making full use of all available housing opportunities including the private rental market and long-term subsidies including section 8, state aided public housing, state aided subsidies, and income eligible project based subsidies, as well as the HomeBASE Household Assistance Benefit
Work closely with families to identify and build upon strengths and develop strategies to address barriers and concerns identified through the assessment process
Maintain compliance standards of EOHLC Shelter Scope of Services
Help clients build self-sufficiency plans
Assist clients to transition to self-advocacy roles
Perform home visits and transport clients
Provide emergency response management
Establish and monitor goals
Work collaboratively with interdisciplinary team of collateral providers; Maintain accurate case records
Qualifications
Bachelor’s Degree preferred, preferably in a Human Services related field. Significant case management experience may substitute for degree
Minimum of 3-5 years’ experience working with low-income individuals or families required
Minimum of one year assessment, advocacy and case management work in a Human Service field required
Knowledge and experience working with low income, culturally diverse, and at-risk families and individuals
Demonstrated knowledge of community resources available to low-income individuals and families
Excellent customer service, organizational, oral and written communication skills
Ability to manage multiple priorities and work in a fast-paced environment
Proficient computer skills required in basic computer software and data collection systems
Excellent crisis management skills
Ability to maintain accurate records and confidentiality of information
Excellent attention to detail
Valid Driver’s License
Bilingual (English/Spanish, English/ Haitian-Creole, English/Khmer, English/Portuguese) preferred
Equal Opportunity Employer – Vets/Disabled
Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Job function Strategy/Planning and Information Technology
Industries Non-profit Organizations
Referrals increase your chances of interviewing at Community Teamwork by 2x
Get notified about new Case Manager jobs in Lowell, MA .
Case Manager - Family Services for Child Care Agency Case Manager - Veterans Transitional Housing Boston, MA $63,000.00-$68,000.00 2 days ago
Residential Case Manager - Topsfield, MA -Sign-On Bonus staff - Registered Nurse (RN) - Case Manager, Home Health - $90K-115K per year We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.