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Case Manager - Discharge Planning

SilverStay
Full-time
On-site
Rockville, Maryland, United States
We are on a mission to be the leading healthcare services company nationwide for complex discharges by 2030. We help hospitals, families, and post‑acute providers work together to ensure that even the most challenging patient discharges happen efficiently, quickly, and with empathy.

What You’ll Do

Facilitate safe and successful discharges for complex patients by navigating barriers and driving innovative solutions across hospital teams and post‑acute care settings with SilverStay’s preferred provider network, including SNFs (Skilled Nursing Facilities), LTACHs (Long‑Term Acute Care Hospitals), rehab, home health, and community resources.

Use creativity and resourcefulness to solve discharge challenges without the constraints of hospital bureaucracy.

Participate in team rounds, care team huddles, and engage with patients and families to ensure seamless communication across all stakeholders.

Present reports to hospital leadership on progress, scalability efforts, and results, proposing adjustments as needed.

Build and refine scalable workflows and processes that increase efficiency and outcomes.

Partner with SilverStay leadership and hospital teams to track key metrics (LOS, readmission rates, discharge success) and continuously improve results.

Who You Are

Licensed RN, LMSW, or LCSW.

Familiar with working directly with hospitals.

A patient and family‑centered communicator with empathy, professionalism, and persistence.

Thrives in high‑responsibility, high‑ambiguity environments where adaptability and creativity are key.

Tech‑savvy and excited about the role of innovation in healthcare.

Why Join SilverStay

Autonomy & flexibility: This isn’t a rigid 7‑to‑7 hospital shift. You’ll have the freedom to manage your time and approach, as long as you deliver results.

High expectations & high support: We set ambitious goals, but we also make sure our team has the tools and backup to achieve them.

Driven by our values: Empathy. Creativity. Collaboration. Ethical conduct. And always dedicated to the best experiences for our patients and clients.

We take care of our people: When you need help, you’ll get an answer right away. We prioritize responsiveness, support, and being genuinely good colleagues.

Competitive salary: $80,000–$100,000; commensurate with experience and potential impact.

Performance bonus: A bonus structure that can add 10‑40% of the base salary, tied directly to outcomes and results. Paid out on a quarterly basis.

Retirement planning: 401(k) with employer contribution.

Flexible schedule: Autonomy to structure your time around outcomes, not shifts.

Professional development: Ongoing training, mentorship, and opportunities to grow into leadership as SilverStay expands.

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