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Case Manager - Community

Suncoast Center, Inc.
Full-time
On-site
St. Petersburg, Florida, United States
Apply for the Case Manager - Community role at Suncoast Center, Inc.

Suncoast Center, Inc. is a community-based behavioral health provider with a long history of delivering mental health services. We seek a case manager to support and advocate for clients across a range of programs, including intensive community-based mental health, forensic programs, office-based mental health, and substance use care.

Vision
To provide inspiration, leadership, and hope to our community.

Mission
We strive to strengthen, protect, and restore lives for a healthy community.

Our team members are compassionate, dedicated professionals who coordinate with client families, community supports, and multidisciplinary staff to ensure that all client needs are met and that treatment teams work collaboratively. Clients receive services that promote safety, housing, medical care, vocational assistance, and substance abuse treatment tailored to individual treatment plans.

Qualifications

Bachelor's degree required from an accredited college or university in a relevant field.

Minimum 1 year of experience providing related case management services to either the adult or child population.

Completion of AHCA approved targeted case management training within 3 months of hire.

Must be certified through the Florida Certification Board (FCB) within 6 months of hire.

Case Manager Responsibilities

Meets with the client to accurately and rapidly assess and document the client’s symptoms, diagnosis, and interventions, and assures that all program criteria are met for opening the case.

Completes all documentation to open the client into TCM.

Completes an accurate and up-to-date assessment, functional assessment, and service plan within 30 days of the client’s case being opened, and every six months thereafter.

Assists clients in developing realistic, effective, and measurable care plans. Establishes prioritized behaviorally descriptive, realistic desired changes with clients, and develops a realistic plan for their accomplishment with appropriate time frames.

Maintains a Continuity of Care in accordance with Florida Statutes and Florida Administrative Codes, 65E-15, Case Management Regional Operating Policy and Florida Medicaid Manual.

Acts as an advocate for the client at all relevant staff meetings, court hearings, etc., or arranges for a substitute.

Links the client with necessary resources to assist with the client’s needs and monitors the effectiveness of these interventions.

Uses appropriate crisis intervention skills and anticipates and prevents crisis where possible.

Provides services in a way that utilizes the principles of recovery, and treats everyone as a partner in a process to better their lives.

Remains current in general knowledge of psychotropic medication, side effects, and DSM IV diagnosis, and recognizes when medical services are appropriate.

Makes a minimum of one monthly face-to-face contact, and one bi-monthly home visit, with all clients or documents reasons for failure.

Meets productivity standard of at least 80%.

Utilizes support funds effectively to meet the needs of the clients.

Completes all progress notes and other documentation (i.e., time sheets, outcome measures, FARS, etc.).

Promotes communication and collaboration among agency programs.

Provides services in client homes and other community settings with flexibility.

Adapts hours to meet client scheduling needs.

Benefits

Paid Time Off—two weeks after completing one year of service.

Ten paid holidays effective immediately.

Medical, Dental, and Vision Insurance Plans.

Health Savings Accounts available with the High Deductible Plan.

403b Retirement Plan with up to a 5% match.

Company-paid Long Term Disability Insurance.

Company-paid Life Insurance and Accident & D&D coverage.

Voluntary Short-Term Disability and options for additional life insurance.

Training opportunities.

Additional Requirements

Must be 21 years of age.

Must have a negative drug screening prior to hire and throughout employment.

Must pass a criminal background check, local checks, and DCF Level II screening prior to hire and annually.

Must have a valid Florida driver’s license and pass motor vehicle checks prior to hire and annually with acceptable driving record maintained throughout employment, including valid registration and insurance.

Working Conditions
Community-based with office hours; responsibilities may include on-call crisis intervention covering nighttime and weekend hours as requested.

Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Drug-Free Workplace
Suncoast Center, Inc is a drug-free workplace that adheres to federal regulations regarding marijuana use.

EMEA/ADA/DFWP

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