Case Manager

We are searching for a Case Manager for a fulltime employee role for our client in Brooklyn, NY (11226). The Case Manager, a member of the social services staff, is responsible for providing case management and support services to the individuals approved for the program.

• Review all documentation establishing clients’ eligibility for program and make file copies.
• Assist clients in completing all intake applications and forms.
• Create and maintain client files.
• Conduct initial intake or assessment of clients and clients’ families and/or periodic reassessments.
• Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
• Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
• Recommend and implement strategies to persuade clients to participate more fully in this process.
• Monitor clients’ progress toward their goals via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
• Recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area).
• Provide all required information for weekly/monthly/quarterly/annual reports.
• Plan, coordinate and facilitate social/peer support events, including group facilitation for clients.
• Evaluate actual living conditions of clients through home visit.
• Prepare marketing materials for the program.
• Input client data and client progress information into automated database.
• Reach out and market the program to the community in order to recruit clients.
• Prescreen clients over the telephone for eligibility and may schedule intake appointments.
• Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
• Escort clients to appointments (educational, medical, social service, etc.).
• Assist clients in completing applications for benefits and entitlements, and may process applications on clients’ behalf.
• Follow-up with clients for a period of time after successful completion of their primary goals to assure client stability

Requirements:

• Bachelor or Associate degree with one year of relevant experience, or two years of relevant experience.
• Good written & verbal communication.
• Computer literacy in Microsoft Office Suite.
• Bi-lingual English and Spanish Preferred.

Please note: This position is not open to 3rd party c2c agencies. No visa sponsorship provided. All applicants must have permanent US work authorization and not require sponsorship now or in the future.