Thompson Law, a nationally growing personal injury firm based in Dallas, seeks a Case Manager to join the Atlanta team.
About the Role
As a Case Manager you will be critical in managing and coordinating medical treatment for clients who have suffered personal injuries. You will ensure they receive timely and appropriate medical care throughout their cases, working closely with attorneys, clients, insurance adjusters and medical providers.
Responsibilities
Independently manage treatment in personal injury cases
Collaborate with attorneys, clients, and insurance adjusters
Communicate with clients, medical providers, insurance companies, and other parties to obtain necessary medical information
Monitor and track clients' medical treatment progress and appointments, coordinating and scheduling as necessary
Review and organize medical records, bills, and other relevant documentation
Maintain detailed case management records and conduct legal research as needed
Stay updated on changes in medical treatment protocols, healthcare regulations, and industry best practices
Provide excellent customer service to all clients and partners
Qualifications
3+ years of experience in a law firm with personal injury experience or an injury-related field (e.g., EMT, nurse practitioner, insurance adjuster)
Bilingual in English and Spanish (Required)
In-depth knowledge of medical terminology, procedures, and billing practices
Proficient in administrative skills and ability to use legal case management software and other relevant tools
Excellent attention to detail, strong organizational skills, and the ability to manage multiple tasks effectively
Strong verbal and written communication skills and the ability to interact effectively with various parties
Demonstrated ability to work independently and collaboratively in a fast‑paced environment
Ethical and professional conduct with a commitment to maintaining client confidentiality
Compensation Package
Salary + Bonus
Employee Health Insurance premium 100% paid by the firm
Dental & Vision
FSA/HSA
Generous paid time off and paid holidays
401(k) with employer matching
Basic life insurance 100% paid by the firm
Monday to Friday work schedule with no weekends
If you're ready to contribute your talents as part of one of the fastest‑growing personal injury firms while enhancing your skills within a dynamic environment—apply today!