Company: Skyway Behavioral Health
Job Title: Case Manager
FLSA Status: Exempt
Location: Skokie, IL
Role Description As Case Manager, you will report to the Director of Utilization Review. This position is an integral part of the treatment team and functions in coordinating orientations, treatment planning and discharge planning with patients. As Case Manager, you will be communicating with referral sources and other treatment centers to ensure that patients connect to services they need within the community. Key to your success will be relationship skills, creative problem solving and organization. You will be looked to as a trusted team member and important bridge to help patients integrate smoothly into the community post-treatment.
Essential Functions/Core Responsibilities Responsible for welcoming new patients into the program, assisting with completion of admission paperwork, new patient and completing clinical update as needed.
Responsible for providing discharge planning for patients as needed and coordinating care upon discharge, collaborating with partnering facilities and referral sources.
Coordinating exit interviews and exit surveys.
Responsible for coordination with outside providers within 24 hours of patient’s admission and ensure ROI is signed and send contact information to therapist.
Attend team meetings in which patient cases are discussed.
Establishes and maintains effective communications and working relationships physicians, providers, and all colleagues.
Collaborates with the leadership team in creating and sustaining a culture of compassion and healing. Promotes the Skyway culture by demonstrating genuine concern and compassion for all staff such that they may do the same for one another and our communities, patients and customers.
Supports the organization's mission, vision, values and strategic initiatives. Develops, implements, and improves processes to ensure that established policies, goals, and objectives are achieved.
What are we looking for? 2 years or more of experience in a behavioral health setting
Undergraduate college degree or relevant experience required; Master’s degree
Exceptional level of organization, reliability and independence
A problem-solving and eagerness to identify process gaps and implement practical solutions
Ability to manage multiple priorities and respond with confidence and resolve during challenging or chaotic situations
Excellent interpersonal skills
Someone who embodies Skyway values:
We embrace the whole person.
We commit to innovative research-backed programs.
We are better together.
We believe in service and supporting our communities.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell. The employee is occasionally required to walk and climb or balance. Specific vision abilities required by this job include close vision, distance vision, vision, peripheral vision, depth perception, and ability to adjust focus.
Benefits Medical benefits - Blue Cross Blue Shield of Illinois
Dental benefits - Blue Cross Blue Shield of Illinois
Vision benefits - Blue Cross Blue Shield of Illinois
Short & Long Term - Blue Cross Blue Shield of Illinois
401K Safe Harbor Match - Ameritas BlueStar
PTO
Holiday pay
Floating Holidays
Self-Care/Wellness Days
Paid sick time
Regular clinical supervision
Collaborative professional growth development
Work Environment Skyway Behavioral Health is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected class.
We celebrate and are committed to creating an inclusive environment for all employees.