Job Summary
The Case Manager provides harm‑reduction, trauma‑informed, and evidence‑based care coordination services within a client‑centered framework. This position supports clients in achieving recovery goals, improving functional outcomes, and sustaining engagement through individualized case management, psychoeducation, and relapse prevention planning.
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Flexible scheduling
Competitive compensation
Career advancement
Essential Duties and Responsibilities
Support completion of enrollment, consents, and other required documentation.
Facilitate individual and group psychoeducational sessions focused on recovery skills, coping strategies, and relapse prevention.
Conduct comprehensive case management assessments and develop individualized service plans aligned with client treatment goals and problem lists.
Provide ongoing coordination of services, linking clients with appropriate community resources, healthcare providers, and support systems.
Maintain accurate, timely, and compliant progress notes and documentation within the electronic health record.
Conduct internal chart reviews, identify missing or incomplete information, and ensure timely corrections.
Prepare and issue enrollment, progress, or completion letters as needed.
Collaborate with clinical, medical, and administrative staff to ensure alignment with treatment and discharge planning.
Comply with all program rules, policies, and procedures—including HIPAA and other regulatory standards.
Complete all required trainings and maintain compliance with county contract and credentialing standards.
Minimum Qualifications
Certification by one of the following California credentialing bodies:
• California Association of DUI Treatment Programs (CADTP)
• California Consortium of Addiction Programs and Professionals (CCAPP)
• California Association for Alcohol/Drug Educators (CAADE)
Valid & current California Driver’s License
Valid & current CPR/First Aid Certification
Valid & current TB clearance
Employment health exam clearance
Physical Requirements
Must be able to sit, stand, walk, stoop, kneel, or crouch; use hands to handle/feel; lift up to 25 pounds. Requires clear vision and ability to focus. Reasonable accommodations may be provided.
Personal Qualifications
Self‑starter with strong organizational and time‑management skills.
Exceptional customer service and communication, especially with emotionally dysregulated clients.
Ability to multitask while maintaining professionalism and calm under pressure.
Collaborative spirit and ability to work effectively within a multidisciplinary team.
Genuine interest in supporting day‑to‑day clinical operations and contributing to a culture of compassionate, ethical care.
Disclaimer
The duties described are not exhaustive and may be revised or supplemented according to programmatic needs.