Our client, a nonprofit in the criminal justice sector, is seeking a Case Manager to join their team. The Case Manager will report to the Clinical Supervisor and support the Supervised Release Program in Queens Criminal Court. The Case Manager must be a dynamic, knowledgeable, and experienced individual with a background in social services, psychology, or clinical work to help make an impact on the ever-changing court system and alternative initiatives aimed at reducing detention and crime rates in the city.
This opportunity will begin on a temp-to-perm basis. The ideal candidate should possess at least two years of experience in case management, a basic understanding of NYC courts, and working knowledge of treatment programs for clients. This position will be located in Queens court and the NYC office location. The client can offer $28-$30/hour, depending on experience, and $65k upon conversion.
PRIMARY RESPONSIBILITIES
Client Needs Assessments:
- Conducting the intake/assessment interview to identify participants’ immediate needs, including risk factors for criminal recidivism.
- Assessing for mental health and substance abuse problems, making outside referrals as appropriate.
- Verifying participant contact information, applicable activities, and responsibilities to assign participants to a designated level of supervision
Client Engagement:
- Reviewing with participants the conditions of release, program agreement, and consents for disclosure
- Maintaining face-to-face and telephone contact with participants, monitoring re-arrests, and preparing written progress reports for court
- Motivating participants to engage in voluntary services.
Documentation and Reporting:
- Updating computerized case management appointments accordingly to produce periodic reports on participant compliance
- Writing formal progress reports for each court date, in accordance with program requirements and quality standards; advocating for graduated sanctions for eligible clients
- Completing all necessary documentation and maintaining all data set reporting requirements in the agency database
Teamwork and Relationship Building:
- Maintaining professional communication with defense attorneys, ADAs, and referral agencies until transfer or completion of reporting responsibilities
- Appearing and advocating in court regarding participants’ compliance as necessary
- Actively participating in clinical supervision, case review meetings, staff meetings, and on-service trainings; identify new opportunities for staff development
QUALIFICATIONS
- Bachelor’s degree in social work, psychology, sociology, criminal justice, or other related field
- At least 2 years of experience in case management
- Knowledge of NYC Court Operations, preferred
- The successful candidate will possess a combination of the following knowledge, skills, and experiences:
- Familiarity with the Alternative to Detention (ATD), Alternative to Incarceration (ATI), or other advocacy program models
- Working knowledge of treatment programs (substance abuse, mental health, etc.) and other support services (GED, job training, YIP, etc.) for referrals
- Ability to exercise sound and quick judgment
- Excellent communication and writing skills
- Excellent time management skills
- Computer literate with the ability to quickly adapt to changing technology
- Bilingual skills preferred (Spanish, Mandarin, Korean, French-Creole, a plus)
- Must be willing to work evening and weekend hours, if needed
- CASAC or CASCT encouraged to apply