Company Description
The Employment Case Manager (ECM) assists eligible Welfare‑To‑Work (WTW) program participants in developing vocational goals reflective of their skills, capabilities and interests. They manage participants’ progress toward achieving their goals by creating and updating plans to help participants overcome barriers or challenges that affect their employment readiness and self‑sufficiency. The incumbent will provide quality case management in accordance with the CalWORKs Program Guide (CPG).
Job Description
Meet with participants to identify barriers and challenges to employment and develop strategies to manage these issues.
Maintain complete, accurate and timely case notes and related records in manual and electronic systems.
Conduct outreach to referrals who fail to show for appointments.
Create, update and ensure completion of plans according to contract deadlines.
Refer participants to appropriate agencies for specialized services and/or counseling.
Attend scheduled supervision meetings to discuss participants’ progress.
Utilize county and company computer data processing systems to efficiently track and record participant activity.
Complete all necessary case management documentation and forms; maintain records and files; schedule appointments.
Other duties as assigned.
Qualifications
Bachelor’s degree in a related field and minimum of two years of work experience in the related field or a satisfactory equivalent of education and experience.
Strong communication skills.
Knowledge of community resources.
Able to work with and relate to participants and be culturally sensitive.
Attention to detail and excellent organizational skills.
Must be computer literate and have Microsoft Word and Excel skills at a minimum, and the ability to learn specialized databases and software.
Working knowledge of the CalWORKs program and Welfare‑to‑Work component preferred.
Bilingual a plus.
Work Requirements
Proficient office computer skills; MS Word and Excel program applications.
Current driver’s license, insurance, and a good driving record.
Additional Information
Minimal travel.
Hourly Pay Rate
$25.00
Seniority Level
Associate
Employment Type
Full‑time
Job Function
Business Development
Industries
Individual and Family Services
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.