Case Manager

Esperanza (Esperanza En Escalante) is seeking a full-time Case Manager to join our team. We provide transitional housing and resident-centered clinical services for unhoused military veterans. The ideal candidate wants to help veterans overcome barriers and transition to permanent housing. The case manager is responsible for managing multiple clients and their individual needs.

Duties include:

• Meeting with residents a minimum of 1 time per week
• Helping residents maintain wellness, autonomy, and attain permanent housing
• Writing case notes and maintaining resident files
• Creating service plans with clients and following up weekly on progress
• Providing coordination with outside services for clients
• Providing crisis intervention when needed
• Performing room inspections
• Taking Veterans out to look for apartments
• Attending outreach events

The employee must be:

• Humane, kind, benevolent, and have a deep respect for our Veterans.
• Responsible, organized, resourceful, and good at communicating.
• Able to resolve conflicts, listen, and provide needed support.
• Able to use computer software, apps, the internet, and a cell phone to accomplish tasks.
• Have the ability to work independently and function as a team member.
• Have the ability to understand issues of substance abuse, disabilities, and mental illness as it pertains to homeless veterans

Requirements:

· Must have a bachelor's or master's degree in the social sciences.

· Prefer experience with veterans, disabled veterans a plus.

· Previous case manager experience preferred.

-Military background and lived experience preferred.

Please note that only qualified candidates will be contacted for an interview.