Overview About Us: The Law Offices of Jeffrey Glassman is a values-driven plaintiff’s firm committed to fiercely advocating for our clients while fostering a collaborative and supportive team culture. We are proud to offer the infrastructure and resources necessary to support a long-term, fulfilling career in plaintiff-side litigation.
We are currently seeking a highly experienced and detail-oriented Case Manager to support our growing Personal Injury team. This role is ideal for someone with strong communication skills, a deep understanding of case management, and a proven ability to manage complex medical records and legal documentation.
Responsibilities Case Management & Legal Support: Independently manage a caseload of pre-litigation personal injury cases from intake through settlement; coordinate and track the lifecycle of each case, including file setup, ongoing client communication, and legal support tasks; analyze and interpret legal documents, accident reports, insurance policies, and demand packages.
Medical Record & Treatment Oversight: Manage medical treatment timelines and proactively identify gaps or delays in care; review, analyze, and summarize medical records to assess case value and liability; work directly with providers to ensure timely receipt of bills and records and maintain updated medical summaries.
Client Communication & Coordination: Serve as the primary point of contact for clients; maintain regular, empathetic, and clear communication throughout the case; guide clients through treatment plans, property damage claims, and documentation needs.
Document Preparation & Organization: Draft and proof correspondence, demands, and other legal documents; maintain accurate, up-to-date electronic files and ensure proper documentation of all case activity.
Administrative & Process Management: Manage deadlines, statutes, and legal calendar tracking; identify opportunities to streamline workflow and improve case progression processes.
Qualifications Minimum 3–5 years of experience in a Personal Injury law firm, with demonstrated ability to manage a full caseload independently.
Deep understanding of personal injury law, medical terminology, and treatment timelines.
Strong skills in medical record analysis and understanding how to build a compelling injury narrative.
Excellent communication and interpersonal skills; capable of handling sensitive client interactions with professionalism and compassion.
Superior organizational skills and attention to detail.
Strong proficiency in case management systems and Microsoft Office Suite.
Self-motivated, reliable, and comfortable working in a remote, team-based environment.
Benefits 401(k) (no match)
Health insurance
Collaborative and values-based team environment
Opportunities for growth and continuing legal education
Schedule Monday to Friday
Day shift (no weekends)
Job Type: Full-time
Pay: $20.00 - $35.00 per hour (depending on experience)
Experience Legal case management: 1 year (Required)
Personal injury law: 1 year (Required)