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Case Manager

Rock Creek Foundation
Full-time
On-site
Silver Spring, Maryland, United States
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Rock Creek Foundation provided pay range This range is provided by Rock Creek Foundation. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $50,000.00/yr - $55,000.00/yr
Who We Are

At Rock Creek Foundation, we believe that having a disability and/or a mental illness should not prevent anyone from having the opportunity to participate in everyday life. That’s why we have been pioneering the field of behavioral health services for the dually diagnosed. We want to ensure that each person we serve can develop the skills they need to live as independently as possible, in their own communities, and is able to realize his or her potential in ways that they could not do so before. Our committed staff of direct support professionals help drive our mission.

What We’re Looking For

Rock Creek Foundation seeks a highly motivated, independent, and relationship-driven Full Time Bilingual Case Manager to join our team. The Case Manager is responsible for assessing, planning, implementing, monitoring and evaluating actions required to meet the individual’s health and human services needed.

What You’ll Do

Assesses clients' social, emotional, financial, health, vocational, or other problems to develop rehabilitation treatment plan, or Individualized Plan goals for Person-Centered Plan
Responsible for scheduling, attending, writing, and implementing Person-Centered Plan
Complete Intake/Assessment process for all new DDA Program, Employment Services, CDS, PSS and Residential individuals in both English and Spanish
Ensures that all Person-Centered Plan goals are inputted in Electronic Medical Records and monitors tracking on all goals
Monitor monthly goals, activities and track progress, ensures that goals are CARF compliant
Liaison between individuals, families, and any other community service provider
Document case records and other agency required documents
Assists with reporting, documenting and provides appropriate response time for all internal/external incidents per DDA/MHA Policies on Reportable Incidents
Identify and coordinate behavioral services when needed, makes referrals as needed
Prepares and maintains written case records, reports, performs case follow-up and closing, and performs other administrative tasks as required
Assists in conducting all quarterly chart audits
Conduct weekly and/or bi-weekly service notes in iCM to ensure compliance with QIO/CQL standards
Coordinate and implement general departmental projects
Responsible for ensuring staffing schedules and ratios are in compliance per individual’s plan/treatment plan
Respond to and resolve customer complaints
Attends all mandatory meetings
Oversees the Electronic Medical Record
Is on-call for all departmental needs
Participates in and successfully completes all required trainings
Provides training to all new employees and/or contract staff on iCM shift notes, attendance, etc.
Oversees Quality Assurance measures at all assigned licensed sites
Adheres to all County, State DDA, MHA, and MBON policies and procedures
Other duties as assigned

What We Need

High School Diploma or GED; OR Bachelor’s Degree in a human service or related field of study; OR Associates Degree and (1) year of experience providing support to adults with ID/DD and SPMI
(2) years of case management and/or coordination of care; OR equivalent combination of education and experience.

What You’ll Get

Salary Range:$50,000- $55,000 per annum (depending on experience).
A comprehensive benefits package, fully customizable to fit your needs.
Opportunities for career growth, training and development, flexible work schedules and shifts.
Company-wide wellness program.
Paid parental leave.
The rare opportunity to make a difference in the very community that you call home. We are leading providers in Behavioral and Mental Health!
Tuition assistance.

We understand that no candidate is perfectly qualified for any job, and we believe that diversity of background and experience makes for better problem-solving and collaboration, which is why we are dedicated to adding new perspectives to the team. Even more important than your resume is a positive attitude, a passion for making an impact, a personal desire to grow, and the ability to help individuals heal, recover, and thrive.

Work Environment

While performing the duties of this job, the noise level in the work environment is usually loud. The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We believe that diversity of background and experience makes for better problem-solving and collaboration, which is why we are dedicated to adding new perspectives to the team. Even more important than your resume is a positive attitude, a passion for making an impact, a personal desire to grow, and the ability to help individuals heal, recover, and thrive.

Disclaimers

Rock Creek Foundation aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values.

Rock Creek Foundation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Rock Creek Foundation participates in E-Verify. http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Seniority level Seniority level Entry level
Employment type Employment type Full-time
Job function Job function Other
Industries Mental Health Care
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