If you are currently employed at Vivent Health, please log into UKG and submit your application through the My Company/View Opportunities page.
Get ready for something extraordinary! Picture this – You've got 6 weeks of paid time off in your first year (divided into different categories), plus 12 days of paid holidays. That's just the beginning of the perks at Vivent Health. There is 401k with 100% employer match up to 5%, 12 weeks of fully paid parental leave, employer subsidized medical, dental, vision benefits, and gender-affirming care benefits. And that's not even scratching the surface. Our complete package also includes employer paid short and long‑term disability, tuition reimbursement, certification, and licensure assistance, and so much more. We also offer benefits for part‑time roles!
But here's the real deal. Your journey with Vivent Health isn't just a job. It's a chance to join an organization dedicated to fostering a workforce that reflects diverse backgrounds, perspectives, and experiences. This makes you a part of something bigger and enables you to have a meaningful impact in our communities and the lives of the amazing patients we serve.
Highlights of Working at Vivent Health
Equity Practices: Fair treatment, access, and opportunities for all employees, creating an environment where everyone feels valued, respected, and empowered to contribute.
Professional Growth: Opportunities for professional development and advancement, along with training programs and events that promote cultural competence, unconscious bias training, and awareness.
Collaboration on an inter‑disciplinary team: Within our integrated HIV care and prevention model, we employ a high level of collaboration across disciplines. That means that, in your role, you will have the opportunity to be exposed to whole‑person care across medical, behavioral health, pharmaceutical, research, and more!
Delivery of quality patient care: Our integrated HIV care and prevention model is proven to help patients achieve positive health outcomes.
Your Contribution
Deliver Excellence. Oversee with Integrity. Drive Progress. Exceed Expectations.
Case Manager Role Overview
The Case Manager will be an integral part of our healthcare team, providing comprehensive and compassionate case management services to clients. Your role involves collaborating with healthcare professionals and others as needed to address our clients’ medical, social, and emotional needs of our clients, ensuring they receive the highest quality of care.
Essential Job Duties
Mainly works with clients who go to non‑Vivent Health Clinics for HIV care. Main coverage for Case Manager on Duty.
Conduct thorough assessments of clients' medical and psychosocial needs to develop individualized case management plans.
Collaborate with healthcare providers to coordinate and facilitate access to medical services, ensuring a holistic approach to patient care.
Perform eligibility assessments and collect eligibility proof documentation to facilitate access to grant‑funded services.
Assist clients in accessing community resources, social services, support programs, and insurance coverage to enhance their overall well‑being.
Act as an advocate for clients within the healthcare system, ensuring their voices are heard and their needs are met.
Provide timely and effective crisis intervention services, offering support to clients facing medical, social, or emotional challenges.
Maintain accurate and up‑to‑date documentation of case management activities, adhering to organizational and regulatory standards.
Work closely with interdisciplinary healthcare teams, including physicians, nurses, and mental health professionals, to achieve optimal health outcomes for clients.
Provide health education and support to clients, empowering them to actively participate in managing their healthcare.
Assist team members in coverage and assist other service lines when necessary (examples include food pantry, prevention, telehealth rooming, front desk).
Adhere to all agency policies, including Confidentiality, Employee Handbook, Health Care Corporate Compliance Plan, Standards of Conduct, training, and other relevant policies.
Knowledge, Experience & Skills
Education: Bachelor’s degree required, or a minimum of four years of directly related experience may be considered in lieu of a degree; except in Wisconsin where a bachelor’s degree is mandatory.
Experience working in healthcare and social service systems preferred.
Familiarity with coordinating and managing patient care plans, ensuring comprehensive and integrated services.
Experience in providing effective crisis intervention services to individuals facing medical, social, or emotional challenges.
HIV experience in a healthcare environment or social services setting preferred.
Technical Experience:
Ability to learn multiple databases and software systems.
Soft Skills:
Strong interpersonal and communication skills.
Empathy and understanding of diverse cultural perspectives.
Ability to work independently and collaboratively within a team.
Problem‑solving and decision‑making abilities.
Commitment to upholding ethical standards and confidentiality.
Salary
$49,920‑$61,102 annually (depending on experience)
Public Student Loan Forgiveness
Employment at our organization may qualify you for federal student loan forgiveness programs. We do not directly pay for or forgive federal student loans; however, our status as a not‑for‑profit organization under Section 501(c)(3) makes us an eligible employer. There may be other determining factors for one to qualify. Please review the program requirements at https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service .