Overview A Care Manager at Housing Works is an incredibly rewarding role. Our care managers help people with complex health and behavioral health needs access services and supports to help the client achieve success. Care managers work as part of a comprehensive team of professionals from various disciplines, including medical and mental health specialties, while maintaining autonomy over their work. Housing Works offers a competitive benefits package, including generous tuition reimbursement, robust benefits, and opportunities for eligible team members to further their education.
Compensation : $49,000-$52,000 per year, commensurate with experience. Spanish bilingual proficiency is preferred; candidates supporting clients in Spanish are eligible for additional compensation.
Responsibilities The Health Home Care Manager guides clients with chronic illness(es) through the health care system by assisting with access challenges, developing relationships with service providers, and tracking interventions and outcomes.
Conduct initial assessments and periodic reassessments of clients’ medical, mental health, substance use, financial, housing, and support needs.
Develop patient-focused care plans with input and approval from other providers and the client, in compliance with Health Home standards.
Collaborate with medical staff to develop, implement, and coordinate care plans for clients with chronic illnesses (e.g., diabetes, asthma, congestive heart failure, hypertension, behavioral health conditions, HIV) based on Health Home standards.
Conduct home/field visits and maintain client engagement in accordance with program standards.
Coordinate client services with internal and external providers through regular case conferencing.
Document client outcomes from the care plan in the case record and ensure complete, confidential record documentation for the caseload.
Maintain confidentiality.
Perform other duties as assigned.
Qualifications Experience working in case management or related health/behavioral health fields preferred.
Ability to work autonomously within a team-based, multidisciplinary environment.
Strong communication, organization, and documentation skills.
Spanish bilingual proficiency is preferred for this role; bilingual candidates may be eligible for additional compensation.
Seniorities / Employment Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Non-profit Organizations
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