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As a Career Case Manager, you will support guests of Seattle’s Union Gospel Mission by integrating career development with transitional case management. This role oversees Career Pathway and Education Programs while providing holistic, Christ-centered support in a transitional living environment. The Case Manager helps guests reintegrate safely into society through individualized guidance, resource connections, and spiritual care.
Schedule: Monday - Friday 8:00 am - 5:00 pm
Starting Rate: $27.42
How You Will Serve
Assess student skills and assist with goal setting and individualized program plans.
Test and evaluate student performance.
Oversee Career Center classes and the program internship.
Motivate students to perform to the best of their abilities, discover strengths, inspire them to dream, and envision a future of meaningful work and opportunity.
Assist students in becoming job-ready and securing job placements.
Network with businesses and organizations to find internship and job placement opportunities.
Assist with the job search process, resume writing, and interviewing skills.
Recruit, train, and supervise volunteers to tutor and mentor students.
Hold students accountable to meeting goals, leading students to self‑evaluations when needed.
Perform other duties assigned to support the Mission’s success.
Develop housing stability plans in partnership with guests and outside housing resources as needed.
Support guests with finding work, budgeting, and guest responsibilities.
Seek to develop a continuing knowledge of the field, services in the community, and establish communication with partners.
Create data and narrative program reports on guest outcomes and programmatic successes.
Address and quickly solve problems with staff, volunteers, and guests to maintain harmonious relations.
Drive company vehicles for client transportation or other work-related activities.
Manage a caseload of individual guests in transitional living.
Meet with guests weekly and maintain all electronic and paper guest files.
Help maintain the safety and cleanliness of the work environment.
Provide crisis intervention information, chemical dependency case management, and referral help.
Help coordinate and facilitate support groups, Bible studies, addiction recovery curriculum, and classes.
Administer observed urine collections for guests.
How You Qualify
Acknowledge and sign the Mission's Statement of Faith.
Bachelor’s degree required; degree in Education, Biblical Studies, Social Services, or related field preferred.
2–4 years experience in adult education or job training required.
2+ years of high‑impact volunteer management experience strongly preferred.
Experience working within a social service or a non‑profit organization is highly preferred.
Possess a valid Washington State Driver’s License and meet Mission driver criteria, including:
Clean driving record.
License held for at least one year.
No current suspensions or revocations.
At least 21 years of age.
How We Support Each Other
Maintains a personal, active relationship with Jesus Christ and is a consistent witness.
Faithfully upholds the Mission and your team in prayer.
Participates in team devotions as scheduled.
Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations.
Effectively represents Jesus Christ to a diverse audience, including Mission teams, volunteers, guests and homeless neighbors.
Benefits
Medical / Dental / Vision
Long-Term Disability – 100% company paid
Basic Life Plan – 100% company paid
Voluntary Products
EAP and 24/7 Virtual Mental Health – 100% company paid
4 weeks of paid vacation (prorated based on hire date)
11 paid holidays + 1 Floating Holiday
Personal Day and Birthday holiday
Retirement benefits with company match
Continuing Education Reimbursement Program
Work Environment
While performing the duties of this job, the employee is frequently required to sit for extended periods in a temperature-controlled environment. Requires frequent use of computers, keyboarding, and talking on the telephone. Occasionally stand, balance, twist, bend, stoop, kneel and reach with hands/arms. Regularly lifts up to 20 pounds and walks, including stairways to climb to multiple floors within the facility. Specific vision abilities required include close vision, color vision, distance vision, depth perception, and the ability to adjust focus.
Statement of Faith
We believe the Bible is the inspired, infallible, authoritative Word of God (2 Tim. 3:16‑17, 2 Pet. 1:20‑21).
We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit (Deut. 6:1, Matt. 28:19, Rom. 8:8‑17, Eph. 4:4‑6, 1 Tim. 2:5, 1 Pet. 1:2).
We believe in the deity and humanity of our Lord Jesus Christ:
His virgin birth (Luke 1:35, John 1:1‑2, John 1:14).
His sinless life (Phil. 2:5‑11).
His miracles (Matt. 4:23).
His atoning death through His shed blood (Rom. 3:23‑25, 2 Cor. 5:21, 1 John 2:1‑2).
His bodily resurrection (Rom. 8:34, 1 Cor. 15:3‑5).
His ascension into heaven (Acts 1:9‑11, Heb. 1:3, Heb. 9:24).
His future return in power and glory (1 Thess. 4:16‑18).
We believe salvation is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit (Eph. 1:7, Eph. 2:8‑9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17).
We believe in the present ministry of the Holy Spirit (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21‑22, Gal. 5:22‑23).
We believe in the bodily resurrection of the saved and their eternal life with God (1 Cor. 15:20‑28, Matt. 25:45‑46, Rev. 20:11‑15).
We believe in the spiritual unity of believers in Christ (Eph. 2:13‑14, Eph. 4:1‑6, John 17:20‑23, Phil. 2:1‑4).
Mission Statement
To bring the love of Jesus and hope for a new life to our homeless neighbors.
Vision Statement
To see every homeless neighbor – beloved, redeemed, restored.
Pre-Employment
This position is subject to pre‑employment, criminal background check and must be able to pass a 4‑panel drug screen.