Care Transition Navigator
The Care Transition Navigator plays a vital role in guiding patients through a safe, seamless, and well-informed transition from facility-based care to home health or hospice services. In this role, you'll build strong, collaborative relationships with referral partners, work closely with discharge planners, and serve as a trusted advocate and resource for patients and families during one of the most important phases of their care journey.
As a Care Transition Navigator, you will:
- Cultivate and nurture relationships with referral sources, patients and families
- Collaborate closely with facility discharge planners to ensure timely and effective discharges
- Interact directly with patients and families to ensure all post transition needs are addressed to ensure a safe and effective transition home
- Facilitate thorough communication between care team members to enhance the transition home
- Deliver exemplary care to patients along the care continuum
- Collaborate with operational leaders to support a strong team culture, address challenges, promote accountability and drive continuous improvement
- Utilize available tools and market knowledge to understand market dynamics and identify productive sources of growth
- Consistently deliver on monthly individual performance goals
Skills for Success:
- Passionate about delivering high-quality patient care
- Committed to delivering outstanding customer service in every interaction
- Solution-driven, execution-oriented, and responds with urgency
- Able to overcome obstacles and challenges and always respond with a sense of urgency
- Enthusiastic about being accountable for delivering measurable results within agreed timelines
Experience to Deliver on our Mission:
- RN license, valid state drivers license, and reliable transportation
- Two years clinical experience; one year of home health or healthcare sales experience preferred
- Knowledge of business and fiscal management, governmental regulations, and accreditation standards
Join VitalCaring Group and experience a company that invests in you every step of the way!