Care Manager I (RN) – Care Management
Hoag Health System
Primary Duties and Responsibilities
The Care Manager (RN) coordinates patients’ needs through the continuum of care, including pre‑admission through post‑discharge plans. This role collaborates with physicians, nurses, clinical staff, and community agencies to identify and arrange appropriate care. The Care Manager reviews clinician assessments and patients’ financial, family, and psychosocial support to develop comprehensive care and/or discharge plans. The role may focus more heavily on a specific aspect of Care Management such as discharge planning, utilization review, and/or providing psychosocial support. The Care Manager may review records to assess appropriate admission status, level of care, payer source, and UR contracts to validate billing. Additionally, they may provide psychodynamic intervention and crisis counseling to support patients and families, educate patients and families on healthcare options, and connect them with resources. The Care Manager documents pertinent patient issues, contacts, and plans in medical records, is a mandated reporter for elder, child, and spousal abuse, and the Community Care role specifically provides Care Management support to high‑risk, homeless, and mental health populations. Performs other duties as assigned.
Qualifications
Education: Must hold a Bachelor’s degree in Nursing (BSN) required. For Magnet designated facilities, a BSN is required or a BSN program must be started within one year of hire date and BSN degree attained within two years of starting the program. One year of experience in an acute health care setting preferred.
License: Registered Nurse (RN) license required.
Mandatory Stroke education requirements per certification agency.
About Us
Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute‑care hospitals with sixteen urgent care centers, eleven health centers, and a network of more than 1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year. For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy. Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in cancer, heart and vascular, neurosciences, women’s health, orthopedics, and digestive health. Hoag was the highest ranked hospital in Orange County in the 2024‑2025 U.S. News & World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California. Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.