Join to apply for the Care Manager - Full-Time role at Victory Housing, Inc.
This is an essential position which directly impacts the quality of life of each resident. Responsibilities include but are not limited to delivering personal care to residents, serving meals and snacks, assisting with activities and housekeeping as assigned. Care Manager focuses on maintaining an environment for socialization and independence. All actions must display respect for residents, family members and staff.
Responsibilities Ensure that the attainment of Victory Housing Mission Statement takes precedence over all decisions and actions.
Adhere to all Victory Housing policies and procedures, COMAR 10.07.14 regulations as well as County, State and Federal guidelines including by limited to DOH, CDC, CMS and OSHA.
At all times, implement universal precautions and infectious disease control protocols. Wears assigned PPE appropriately per policy and as requested.
Complete all assigned training including initial orientation, COMAR 10.07.14 requirements, monthly in-services, HIPAA, VHI required personal care and skills modules. Participates in required safety and disaster drills as assigned and mandated.
Provide personal care needs, emotional support, and social stimulation to residents.
Utilize Eldermark platform to adhere to assigned resident service delivery and daily tasks. Document completion of tasks utilizing assigned IPAD.
Assist residents according to ISP and Care Tracker. All care is to be delivered unique to each resident, accounting for their preferences, abilities, and expectations. Services include but not limited to, the following:
Shower/Bath as assigned
Dress, or assist with dressing (or undressing), using clean clothing
Brush hair; apply make-up
Brush teeth; clean dentures
Assist with shaving
Assist with toileting and remind, as needed
Assist Resident with making bed or make the bed for them, if necessary, daily
Perform housekeeping tasks in the resident’s suite as needed, i.e., emptying trash, cleaning toilet or sink, putting clothes away, etc. Be sure the room is tidy and the floors are clutter free.
Toilet all residents as assigned and/or needed. Indicate in Eldermark the completion of each toileting task. Document any unusual behavior in the Progress Notes and notify the Health, Wellness RN/LPN/Coordinator.
Serve meals in the dining room with hospitality and customer service. If required, deliver meals on a well-appointed tray to resident in their suite.
Lead and participate in daily activities as assigned, encourage Residents to participate in activities.
Answer help and call bells within 3 minutes maximum and take appropriate action.
Assist in answering incoming telephone calls in a professional manner and write down a message with all important details (name, phone number and nature of inquiry).
Assist residents with physical support as needed (ambulation, falls, transfers, emergencies). Note that wheelchairs are to be used on a limited basis as directed by PT/OT.
Document legibly in English appropriate information in Communication Log. Read and certify by signing and dating, the Communication Log before each shift commences.
Perform individualized one on one activities and services for Residents as assigned and as time allows (e.g., reading, writing letters).
Teach and encourage self-care and independence whenever possible in coordination with the Health, Wellness, Delegating RN/LPN/Coordinator.
Provide encouragement for social interaction with other Residents, family members, or staff.
Perform other tasks as assigned by supervisor and attend monthly staff meetings and scheduled training sessions.
Job Qualifications One year of experience in caring for geriatric residents.
Training and experience as a certified nurse aide preferred.
Team player with good communication skills, caring attitude and genuine concern for seniors required.
Must speak, read, and write in English.
Must be current on all vaccinations including COVID-19 and receive CDC recommended booster doses.