Overview Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, built in-house to improve the veterinary team, pet, and client experience. We are building the next generation of veterinary clinics from the ground up and are looking for a compassionate Care Coordinator to join our team.
The Opportunity Our Care Coordinators provide an amazing experience to both clients and pets when they visit our clinics for care. You are the first and last touchpoint for our patients, using hospitality and tact to ensure clients are welcomed, comfortable, and supported throughout their time at our locations. This is a full-time (40 hrs/week) position with a rotating schedule of four 10-hour shifts per week.
What You’ll Do Greet pet parents and their four-legged friends and ensure a smooth check-in and check-out experience
Manage the schedule of daily appointments and walk-ins
Take and make calls and communicate via email to other Vet Practices and clients as necessary
Keep our common areas clean and well stocked
Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed
Perform other duties as assigned by your team leaders
You Have At least 1 year of experience in customer service, hospitality, or client-facing receptionist positions
Experience in the veterinary industry preferred
Excellent written and verbal communication skills
High attention to detail and ability to multitask with accuracy and efficiency
A high comfort level typing and utilizing multiple computer systems
Prior experience in veterinary practices or animal care is a plus
We Offer Competitive Pay | $17-$22/hr | Based on Experience
Opportunities for tuition assistance for staff pursuing LVT/CVT with our education partners
Team-Based Profit Sharing
Strong Team Culture
Discount on In-Clinic Services for Pets
Flexible Scheduling Models with scheduled releases at least a month in advance
Paid Parental Leave
Commuter Benefits
401(k) contribution with partial employer match
Support for your physical and mental wellness: medical, dental & vision plan options and access to mental health support programs
A place to grow: culture centered in learning and development, career pathing, mentorships, empowerment and trust
At Bond Vet, we’re proud to be vet-founded and vet-led. We are on a mission to enhance the human-animal bond through innovative urgent and primary care with seasoned expertise, friendliness, and compassion. Our clinics combine modern design, seamless technology, and a collaborative culture. Our unique offerings include work-life flexibility, competitive pay, and the chance to shape your own path. We have industry-leading NPS scores and a culture where we work happy, feel empowered, and are obsessed with pets.
By submitting an application, you agree to receive SMS messages from Bond Vet regarding your application and interview process, including, but not limited to, interviews, scheduling, offers, reference checks, background checks, and general communication throughout the process. Opt out anytime by messaging STOP. Text HELP for help. Message frequency and rates may apply. Find more information in our privacy policy. Employment with Bond Vet is contingent upon the Company's completion of a satisfactory background investigation.
Job Details Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Technology, Information and Internet
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