Join to apply for the Care Coordinator - Seaport role at Bond Vet Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.
The Opportunity:
Our Care Coordinators provide an exceptional experience to both clients and pets visiting our clinics. You’ll be the first and last point of contact for our patients, using hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their visit.
This is a full-time (40 hrs/week) position with a rotating schedule of four 10-hour shifts per week.
What You’ll Do: Greet pet parents and their pets, ensuring a smooth check-in and check-out experience
Manage the schedule of daily appointments and walk-ins
Communicate via calls and email with other Vet Practices and clients as needed
Keep common areas clean and well-stocked
Provide high hospitality standards, answer questions, and offer information and education as needed
Perform other duties as assigned by team leaders
You Have: At least 1 year of experience in customer service, hospitality, or client-facing roles
Experience in the veterinary industry is preferred
Excellent written and verbal communication skills
High attention to detail and ability to multitask efficiently
Comfort with typing and using multiple computer systems
Prior experience in veterinary practices or animal care is a plus
We Offer: Competitive pay: $17-$22/hr based on experience
Opportunities for tuition assistance for LVT/CVT pursuit
Team-based profit sharing
Strong team culture
Discount on in-clinic pet services
Flexible scheduling with at least a month’s notice
Paid parental leave
Commuter benefits
401(k) with partial employer match
Support for physical and mental wellness: medical, dental, vision, mental health programs
Growth opportunities: learning, development, mentorship, empowerment
Employment is contingent upon a satisfactory background check.
At Bond Vet, we’re proud to be vet-founded and vet-led. We aim to enhance the human-animal bond through innovative, compassionate primary and urgent care, blending modern design, seamless technology, and a collaborative culture. We believe veterinary professionals deserve a career they love, with flexibility, competitive pay, and growth opportunities. Join us for a rewarding career where we work happy, feel empowered, and are obsessed with pets.