Visiting Angels is a private duty, non-medical home care agency dedicated to helping seniors live safely and comfortably at home. We specialize in personalized, private pay care , offering families trusted support and peace of mind.
Were growing and looking for a Care Coordinator / Liaison with proven private pay home care experience to help expand our presence throughout the Greater Phoenix area .
Position Summary:
The Care Coordinator / Liaison serves as the face of Visiting Angels conducting client consultations, developing individualized care plans, and fostering referral relationships within the community. This role requires a motivated, relationship-driven professional who understands the business side of private pay home care and is comfortable closing consultations with confidence and compassion.
Key Responsibilities:
Conduct in-home care consultations and assessments for prospective clients and families
Create and implement customized private pay care plans tailored to client needs
Drive referral growth and community partnerships with hospitals, senior living communities, home health agencies, and social workers
Execute marketing and outreach strategies to build brand awareness and increase inquiries
Maintain ongoing client relationships through follow-ups and quality assurance visits
Collaborate with caregivers and the office team to ensure consistent service excellence
Required Qualifications:
Minimum 23 years of experience in private pay home care or private duty services (required)
Proven success in care coordination, client intake, or community liaison roles within home care, home health, or hospice
Strong understanding of non-medical home care operations, service agreements, and family dynamics
Excellent communication, presentation, and follow-up skills
Valid drivers license and reliable transportation (local travel required
Preferred Skills:
Experience conducting in-home assessments and closing consultations
Established connections with referral partners in the Greater Phoenix area
Working knowledge of CRM or home care software (AxisCare, ClearCare, or similar)
What We Offer:
Competitive base salary + monthly performance bonuses
Monthly stipend for mileage and travel expenses
Health, dental, and vision insurance
Paid time off (PTO)
Supportive, team-oriented culture with growth opportunities
MondayFriday role with flexibility for occasional after-hours client needs
Join Our Team
If you have private pay home care experience and thrive in a client-facing, relationship-driven role , wed love to meet you. Help families find trusted care, grow meaningful community partnerships, and make an impact every single day.
Apply today and become part of the Visiting Angels family!