Gastro Health Care Coordinator
Gastro Health is seeking a Full-Time Care Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
- A great work/life balance
- No weekends or evenings Monday thru Friday
- Paid holidays and paid time off
- Rapidly growing team with opportunities for advancement
- Competitive compensation
- Benefits package
Duties you will be responsible for:
- Handle all administrative tasks and duties for the physician/provider
- Serve as the liaison or coordinator for the patient's medical care
- Streamline all patient-physician communications to ensure patient satisfaction
- Provide medical literature and clinical preparation instructions to patients
- Assist patients with questions and/or concerns regarding procedures
- Schedule all procedures to be performed by the physician
- Review the physicians schedule for maximum scheduling efficiency
- Schedule all diagnostic tests, procedures and follow-up appointments
- Obtains all authorizations for procedures and tests
- Schedule follow-up appointments including recalls
- Check-out patients at the end of their visit and provide next step instructions
- Logging and tracking of results
- Request medical records from doctors and hospitals
- Returns patient calls promptly and professionally
- Obtain missing lab results, radiology, pathology as needed
- Complete tasks from Electronic Medical Record
- Reviews in-box tasks daily
- Contact patients with test results
- Reschedules appts as needed
- Prepare daily billing forms and hospital billing and upload to RCM team
- Other duties as assigned
- Able to navigate a computer with ease.
Minimum Requirements:
- High school diploma or GED equivalent
- Minimum 1yr experience in a medical practice or similar setting.
- Bilingual in Spanish and/or Portuguese are a plus, but not required.
- Experience with Epic is a plus, but not required.
We offer a comprehensive benefits package to our eligible employees:
- 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
- Discretionary profit-sharing contributions of up to 4%
- Health insurance
- Employer contributions to HSAs and HRAs
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Voluntary life insurance
- Voluntary disability insurance
- Accident insurance
- Hospital indemnity insurance
- Critical illness insurance
- Identity theft insurance
- Legal insurance
- Pet insurance
- Paid time off
- Discounts at local fitness clubs
- Discounts at AT&T
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.