Care Coordinator

We foster an inclusive and supportive work environment that values empathy and compassion. The culture promotes teamwork and collaboration, encouraging employees to engage directly with clients and colleagues alike.

Career Growth and Development Opportunities
This full‑time role offers opportunities for professional development through hands‑on experience in various aspects of home care operations. Employees can expect to develop skills in leadership, operations management, and client relations that can pave the way for advancement within the organization.

Detailed Benefits and Perks
While specific benefits are not detailed, the role is positioned within a company that emphasizes equal opportunity and supportive work culture, suggesting potential for a positive work‑life balance and opportunities for growth.

Compensation and Benefits

Full‑time employment status

Opportunities for training and development

Paid Time Off

Skills

Nurturing ability (caring, empathetic, compassionate)

Strong verbal and written communication skills

High level of emotional intelligence

Creative problem‑solving skills

Organized and detail‑oriented with good documentation skills

Responsibilities

Support the office manager with scheduling, marketing, interviewing, and administrative duties

Conduct telephone intakes with new or potential clients

Perform initial home visits with clients to explain services and obtain signed service agreements

Execute follow‑up home visits with existing clients

Manage scheduling activities, including replacements and substitutes for caregivers

Resolve differences between clients, families, and caregivers

Maintain files to meet internal, state, and federal quality and compliance standards

Coordinate, screen, and interview prospective caregivers

Select appropriate caregivers and interact with client

Conduct service calls with prospective clients

Participate in emergency on‑call rotation

Qualifications

Experience in a similar role preferred

Familiarity with home care operations is a plus

Education Requirements

High school diploma or equivalent

Certification in home care or healthcare‑related field is a plus, but not required

Experience Requirements

Experience in customer service, social services, or a related field is preferred

Experience working in home care or healthcare environments is advantageous

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