CARE COORDINATOR

Job title

Care Coordinator

Reports to

Clinical Supervisor/Assistant Program Director

Position Summary

This role is responsible for organizing patient care activities and sharing information among all the participants concerned with a patient’s care to achieve safer and more effective treatment outcomes. A commitment to the RHD values should be demonstrated as job duties are performed.

Essential Duties and Functions

• Program Development and Monitoring
• Be familiar with all regulations for the Program.
• Build and enhance relationship with RHD program staff and outside providers to coordinate care
• Maintain up-to-date knowledge and implementation of RHD programs.
• Through regular, systematic review, ensure thorough analysis of each client’s care and ensure that charts are linked with all available resources.
• Coordination of Care
• Develop comprehensive treatment plans for each client accessing two or more services across settings.
• Review compliance of individual treatment plans with outpatient and mobile teams as needed.
• Maintain tracking system to identify need for comprehensive treatment plans.
• Interface with in-house and external partner providers through monthly/quarterly off-site visits
• Facilitate routine comprehensive treatment team collaborative planning meetings.
• Track and maintain treatment plan compliance for clients in residential treatment.
• Coordinate transition to outpatient for individuals returning to treatment from a higher level of care and maintaining a 48-hour standard for contact.
• Support clinical team by liaising with PCPs and other Medical Professionals for coordination of medical care needs.
• Administrative Duties
• Provide statistics and outcome/measures on quality of care.
• Update/respond to weekly and monthly reporting requirements.
• Takes on personal development and building a learning environment.
• Participates in training as requested by Supervisor or Director.

Qualifications

• Bachelor's degree in the Human Service field
• One year experience working with children and/or adults with Mental Health/IDD/Addiction diagnosis
• Experience working independently.
• Valid Driver’s License

Working conditions

Hazard and Atmospheric Conditions

• Exposure to Fumes • Exposure to Dust
• Exposure to Extreme Heat • Exposure to Extreme Cold
• Wet and/or Humid • Exposure to Loud Noise
• Exposure to Confined Places • Mists or Gases
• Exposure to Mechanical Hazards • Exposure to Chemical Hazards
• Exposure to Electrical Hazards • Exposure to Burn Hazard

Additional Special Working Conditions:

• May be required to drive within the program’s area of support.

Physical requirements

Lifting Requirements

• Medium: exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects.

Physical Requirements

• Stand or Sit (stationary position)
• Walk
• Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position)
• Climb (stairs/ladders)
• Talk/Hear (communicate, converse, convey, express/exchange information)
• See (detect, identify, recognize, inspect, assess)
• Pushing or Pulling
• Repetitive Motion
• Reaching (high or low)
• Kneel, Stoop, Crouch or Crawl (position self, move)

Reporting Relationships

• Direct Supervisor: Clinical Supervisor/Assistant Program Director