Cancer Service Line Informatics Program Manager
Leads the development and maintenance of metrics in support of Cancer Service Line governance, clinical operations, Tumor Programs, and clinical strategy implementation. Supports metrics related to Research, Quality/Safety, QI, operations and Finance. Develops key relationships and data sources horizontally related to research, EA, EHR, finance, ancillary clinical applications, etc., and serves as the content expert for oncology-specific initiatives. Supports cancer leadership, providers, and staff by managing systems such as reporting tools and dashboards. Organizes stakeholder governance, defines success benchmarks, maintains product roadmaps, and ensures alignment with enterprise resources and goals. Requires deep expertise in oncology, product management, and IT to bridge business and technical teams.
Essential Job Statements
Act as the primary liaison between oncology users and IT, ensuring clear communication of requests, changes, and system tips, while aligning IT initiatives with enterprise goals.
Facilitate oncology IT stakeholder and governance groups, using governance principles to uphold quality, security, and compliance.
Maintain and share product roadmaps, scope and prioritize optimization requests based on impact, and align them with user and business needs.
Implement and lead Agile development processes, managing request intake, execution, and communication effectively.
Serve as a subject matter expert on oncology IT products, staying current on industry trends and vendor innovations.
Collaborate with cross-functional teams to identify and implement innovative IT solutions tailored to oncology workflows.
Create detailed business requirement documentation, user stories, and acceptance criteria to ensure alignment and clarity among stakeholders.
Partner with technical teams to validate system deliverables, establish feedback loops, and drive ongoing product improvements.
Lead oncology IT projects by coordinating resources, managing timelines, and applying Agile project management practices.
Patient Population
N/A
Employment Qualifications
Required Education : Bachelor’s degree or equivalent experience.
Preferred Education : N/A.
Licensure/Certification Required : N/A.
Licensure/Certification Preferred : N/A.
Minimum Qualifications
At least 7 years of relevant experience with a strong background in product management, Agile methodologies, healthcare IT, and excellent communication and problem-solving skills.
Other knowledge, skills, and abilities: N/A.
Cultural responsiveness: N/A.
Other knowledge, skills, and abilities preferred: N/A.
Working Conditions
Periods of high stress and fluctuating workloads may occur. May have periods of constant interruptions. Prolonged periods of working alone.
Physical Requirements
Physical demands: N/A. Hazards: N/A. Mental/Sensory – Emotional: Strong recall, reasoning, problem solving, speak clearly, write legibly, reading, logical thinking. Emotional: Steady pace, able to handle multiple priorities, frequent and intense customer interactions, able to adapt to frequent change.