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Job Description
Service Coordination, Inc. is looking for Supports Planners with a passion to serve and work within your community – people who LOVE what they do and who are ready to *finally* be taken care of to the same degree that they care for others!
Why Should You Want to Work With Us?
Competitive pay: base salary range of $64,395-$79,861 for all incoming Case Managers. Salary is determined following a review of education, relevant case management experience and certifications.
Travel reimbursement and quarter‑by‑quarter bonus potential.
Generous Team Member Referral Program.
Excellent benefits, including tuition and student‑loan repayment programs, medical, dental and vision plans, 100% employer‑paid short‑term and long‑term life insurance, 403(b) match up to 5% of salary, generous annual leave and sick leave accrual, and holiday pay.
Extensive paid training and employer‑provided laptop and cell phone.
Supportive leadership that participates in open communication through monthly town halls and annual reviews.
Our roots at SCI extend back to 1982, and our mission has always been the same: to effectively care for our team, community, and the people we support. SCI provides quality case management and other services by helping people understand their choices and connecting them to community resources with dignity and respect.
Even during the COVID‑19 shutdown, our Support Planners didn’t miss a beat. They adapted and found new ways to stay available and helpful. If this sounds like you, send us your résumé for review! We’d love to see what you bring to the table.
Apply Based on Your County
When applying, it is important to apply to the county you live in for the following reasons:
Better understanding of community needs, concerns, and resources.
Ensures you can meet position expectations. For example, our Case Managers bill roughly 75% of worked time; non‑billable travel beyond your county can limit performance.
Eligibility for mileage reimbursement at the federal rate.
Position Requirements
Bachelor’s or master’s degree in Psychology, Sociology, Social Work, Nursing, Counseling, or Human Services Administration.
Valid driver’s license and an insured vehicle.
SCI Summary
SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted Case Management and Supports Planning work models.
Position Summary
Provide case management services and support to individuals with disabilities and/or medical needs requiring assistance with Activities of Daily Living (bathing, dressing, toileting, eating, mobility). Primary objectives include building positive relationships, exploring options, establishing and monitoring Person‑Centered Plans of Service, securing ongoing support services, and ensuring state‑mandated requirements are met.
SCI Team Member Expectations
All SCI Team Members are expected to follow the organization’s mission and values, HIPAA confidentiality, collaborate with peers, participate in leadership meetings and trainings, comply with employment laws, practice self‑direction and person‑centered planning, and foster a culture of support. Supports Planners provide targeted case management by advocating, arranging, monitoring services, and identifying supports for Medicaid Home and Community Based services.
Essential Duties
Advocate and educate people served and their support system on self‑determination and independence.
Collect eligibility information and documentation for Supports Planning services.
Plan, facilitate, develop, and continuously update Person‑Centered Plans of Service and related tools.
Research, refer, and coordinate resources to meet Person‑Centered Outcomes and share resources with team members.
Adhere to SCI policies and procedures, maintain HIPAA records, use tracking tools, and meet performance benchmarks.
Required Competencies
Problem Solving, Decision Making, Job Knowledge, Achievement, Initiative, Trustworthiness, Respect for Others, Interpersonal Communication, Relationship Building, Service, Teamwork, Dependability, Flexibility, Detail Orientation, Professionalism, Planning, Stress Tolerance, and Positive Work Attitude.
Minimum Qualifications
Education: Bachelor’s or Master’s degree in a human service field (Human Services Administration, Psychology, Sociology, Social Work, Nursing, Counseling).
Experience working with people with disabilities.
Experience with person‑centered planning.
Physical Demands
Standard office environment. Remain stationary >95% of the time. Operate computer, keyboard, mouse, printer, mobile smartphone. Occasionally move 10-25 pounds of office equipment. Good vision for close work. Ability to operate a motor vehicle.
Equal Opportunity, Accommodations, and Drug Screening
SCI is an equal‑opportunity employer. All qualified applicants receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or genetic information. Reasonable accommodations are available. All employees must complete a 9‑Panel Drug Screening within 48 hours after accepting an offer.
Immigration and Compliance
SCI does not sponsor for immigration visas (H‑1B, TN, etc.) for this role. The job description is subject to change.
Disclaimer
The recruitment process is approved by Service Coordination Inc.’s Team Member Experience Advisory Committee and is subject to change based on business needs.
Contact Information
To request a reasonable accommodation, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410-218-5581.
Energy Jobline wishes you the very best of luck in your next career move.