Overview Founded on the principles of justice and advocacy, Amigos de Guadalupe Center for Justice and Empowerment partners with the Si Se Puede Collective and local agencies to make social services more accessible to the Mayfair Community; to strengthen individuals and the community through education; and to address social inequities by creating strong leaders through community organizing.
Overview of Position
Reporting to the Program Manager, the Case Manager will evaluate and determine homelessness vulnerability of families in Santa Clara County, receive intake paperwork and complete eligibility assessments in preparation for program enrollment. The Case Manager will be a liaison between client and the Program Manager by evaluating, interpreting and determining the needs of clients using effective listening and independent judgment. The Case Manager will perform a variety of clerical operational functions in support of the housing program. The role requires commitment to daily timelines, accurate data entry and record keeping, attention to detail as well as skill to respond effectively and tactfully to inquiries from clients. The case manager actively models and communicates the mission and vision and supports a culture of empowerment, team building, and open communication.