At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
Summary
Applies in‑depth knowledge to develop and deliver educational programs to healthcare professionals by conducting needs assessments, designing and implementing educational curricula, facilitating training sessions or workshops, evaluating the effectiveness of educational programs, and staying abreast of current healthcare practices and advancements. Collaborates with interdisciplinary teams, contributes to the professional development of healthcare providers, and enhances patient care through effective clinical education initiatives.
Responsibilities
Develop and conduct educational programs and materials to support safe and effective patient behavioral health care.
Apply in‑depth knowledge for behavioral health training and education to healthcare professionals to ensure patient outcome improvement.
Collaborate with clinical staff to identify and address any gaps in knowledge or skills to ensure consistent enhancement of patient care.
Administer evaluations of clinical staff performance and the effectiveness of educational programs, offering improvements where needed.
Mentor and coach healthcare professionals to improve their clinical skills and knowledge to ensure continuous growth and improvement.
Maintain accurate records of educational programs and materials, knowledge assessments and reviews, analytical reports, and budget parameters ensuring accurate and compliant handling and storage.
Create and implement quality improvement initiatives, providing feedback and coaching to staff to achieve a positive impact on the education and development of clinical staff.
Coordinate with staying up‑to‑date with industry trends, promoting evidence‑based practices, and fostering a culture of continuous learning, ensuring the organization’s goals and key deliverables are met.
Identify opportunities to design complex and strategic behavioral healthcare improvement initiatives for clinical staff to ensure training program effectiveness and consistency.
Required Qualifications
5 years work experience with Childhood Specialty populations.
Behavioral Health Clinician Licensure.
Preferred Qualifications
Working knowledge of problem solving and decision making skills.
Working knowledge of medical terminology.
Working knowledge of digital literacy skills.
Ability to deal tactfully with customers and community.
Ability to handle sensitive information ethically and responsibly.
Ability to consider the relative costs and benefits of potential actions to choose the most appropriate option.
Ability to function in clinical setting with diverse cultural dynamics of clinical staff and patients.
Bachelor's degree preferred/specialized training/relevant professional qualification.
Education
High School Diploma / specialized training / relevant professional qualification.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
$54,095.00 - $116,760.00
Benefits
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits.
We anticipate the application window for this opening will close on: 11/28/2025.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.