Join to apply for the Assistant Case Manager III - Rheumatology role at Alaska Native Tribal Health Consortium (ANTHC)
The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. ANTHC serves more than 171,000 Alaska Native and American Indian people and collaborates with Tribal health organizations across the Alaska Tribal Health System to provide health services, including comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training, and rural water and sanitation systems construction. ANTHC is the largest, most comprehensive Tribal health organization in the United States and Alaska’s second-largest health employer with more than 3,100 employees.
Our vision: Alaska Native people are the healthiest people in the world. ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:
Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
Cost-Share Dental and Vision Insurances
Discounted Pet Insurance
Retirement Contributions with Pre-Tax or Roth options into a 403(b).
401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. You may be eligible for an annual discretionary contribution of up to 3% from the employer.
Paid Time Off starts immediately, earning up to 6 hours per pay period, with accruals increasing based on years of service.
Eleven Paid Holidays
Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment
Basic Short/Long Term Disability premiums, AD&D Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life.
Flexible Spending Accounts for Healthcare and Dependent Care.
Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
On-Site Child Care Facility with classrooms for early child development and preschool.
Employee Assistance Program with support for grief, financial counseling, mental health, and discounted legal advice.
Tuition Discounts for eligible dependents at Alaska Pacific University.
On-Site Training Courses and Professional Development Opportunities.
License and certification reimbursements and occupational insurance for medical staff.
Gym Access to Alaska Pacific University with facilities and discounts for outdoor equipment rentals.
Emergency Travel Assistance
Education Assistance or Education leave eligibility
Discount program for travel, gym memberships, amusement parks, and more.
Visit us online at www.anthc.org or contact Recruitment directly at HRRecruiting@anthc.org.
Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.
Overview
Under close supervision, supports Case Managers in the department through scheduling, reception, records maintenance, coordination with other hospital clinics, and general assistance.
Responsibilities
All levels
Work under the direction of department leadership.
Patient Care Coordination
Ensures all charts and medical records are available for scheduled appointments or as requested.
Coordinates patient referrals, and ensures appropriate follow-up after provider sees patient.
Assists with routine referrals per standard protocol, to include scheduling diagnostic studies, clinic appointments, telemedicine visits, field clinics, and verifies patient travel/housing arrangements.
Assists nursing staff with admissions, lab/radiology order entry, and electronic forms.
Verifies that records of patient treatment are complete, accurate, and properly entered in the chart before forwarding to the Medical Records department.
Utilizes tracking systems for patients in electronic health record and scheduling systems to maintain an appropriate database of patients requiring follow-up.
Creates new records for patients in electronic health record.
Insurance Verification
Confirms patient insurance eligibility.
Updates insurance changes or any changes affecting third party billing in electronic health record.
Clerical Duties
Provides prompt response to phone calls/messages, mail, faxes, or patient portal messages.
Assists in maintaining a variety of files, logs and registers.
May maintain fax log for department.
Obtains medical reports or health information from other facilities or providers.
Communicates with other ANMC departments and/or Tribal Health Organizations (THOs) to coordinate with other departments or THOs as needed.
Performs routine referrals in conjunction with medical providers; schedules diagnostic studies, clinic appointments. Confirms complex travel and/or living arrangements for patients.
Screens each referral for previous visits and eligibility status before determining appointment type and tests needed prior to visit.
Schedules same day appointments and ensures all information pertaining to visit is available. Schedules tests using department guidelines and goals.
May assist the department leadership in developing and maintaining Cerner and field schedules.
May order office supplies.
Adheres to organization and department attendance guidelines.
Assistant Case Manager III
Acts as training resource, mentor and professional role model for ACM team.
Work with department leadership to provide input on process improvement opportunities and support implementing change process.
May assist department leadership in performing audits as needed.
May Act as a backup for timekeeper.
May serve as a lead for ACM Team.
All levels perform other duties as assigned.
Knowledge and Skills
Knowledge of customer service concepts and practice.
Knowledge of multi-line telephone systems operation.
Knowledge of privacy laws and regulations.
Knowledge of basic medical terminology and clinic systems.
Skill in oral and written communication.
Skill in operating a personal computer utilizing a variety of software applications.
Skill in operating office equipment such as copiers and fax machines.
Skill in maintaining and updating clinical schedules.
Skill in establishing and maintaining cooperative working relationships with others.
Skill in managing multiple priorities and tasks.
Knowledge of Alaska Tribal Health System, ANTHC, and Alaska Native culture(s) and organizations.
Skill in managing multiple priorities and tasks concurrently and meeting deadlines.
Skill in supervisory communication and management.
Minimum Education Qualification
A high school diploma or GED equivalent.
Minimum Experience Qualification
Non-Supervisory - A minimum of 4 years of case management experience. An equivalent combination of relevant education and/or training may be substituted for experience.
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Hospitals and Health Care
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