Advocacy 24/7 Triage Nurse
The Advocacy 24/7 Triage Nurse provides telephonic first aid to injured workers on a case-by-case basis using nationally recognized standards of care to facilitate treatment goals. The position is responsible for fulfilling essential role expected to fulfill job duties when scheduled to work. This is a remote role reporting to our Glen Allen, VA office.
Essential Functions & Responsibilities:
- Provides telephonic assessment and makes treatment recommendation of injured workers using national telephonic triage protocols.
- Recommends appropriate provider based on state law and employer's preferred provider network requirements.
- Educates caller on self-care instructions based on national telephonic triage protocols.
- Communicates plan of care to customer contacts and/or supervisor.
- Evaluates injured worker's response to first aid recommendations within a specified timeframe.
- Documents clinical assessments in organized, concise format and submits written reports within a specified timeframe.
- Becomes and remains licensed as a Registered Nurse in 50 states and the District of Columbia.
- Additional duties as required.
Knowledge & Skills:
- Fundamental concepts, practices and procedures of triage in the field of Workers' Compensation.
- Ability to problem solve rapidly, multitask and to handle medical emergencies over the phone.
- Ability to write and speak clearly, easily communicating complex ideas across multiple platforms.
- Ability to skillfully manage multiple, complex projects and competing priorities concurrently while working under pressure to meet deadlines and maintaining strong customer service orientation.
- Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets.
- Strong interpersonal, time management and written communication skills.
- Great attention to detail, and results focused.
Education & Experience:
- Graduate of accredited school of nursing in the U.S. with a diploma/Associates degree (Bachelor of Science degree or Bachelor of Science in Nursing preferred).
- Current RN license in Nurse licensure compact (NLC) state with multistate designation.
- 3 or more years of clinical experience in occupational medicine, urgent care, emergency room, ICU (Telephone triage/Workers' Compensation experience preferred).
Pay Range: $24.91 - $40.17 per hour
CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel is a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.