POSITION SUMMARY
An adoption search and reunion case manager helps people reconnect with birth relatives and navigate the post-adoption process. They conduct both identifying and non-identifying searches for the birth parents of adult adoptees upon request. The adoption search and reunion case manager utilizes social media and other databases to conduct the searches and then, with appropriate permissions, they will connect the adult adoptee and birth parent(s) and help facilitate the process. They may also provide guidance on how to maintain relationships with birth families after a reunion.
GENERAL RESPONSIBILITIES AND DUTIES:
Provide guidance to adopted persons and birth families on the search process by addressing concerns of both adopted persons who are searching for birth parents or other birth relatives and birth parents who want to locate a child who was adopted.
Prepare people for adoption search and reunion, explaining the purpose of the search, and obtaining their consent to share information via email, phone and/or certified mail
Locate and review client file as part of the search process, including adoption records, birth certificates, medical records, court documents, and other relevant databases to identify potential biological family members.
Ensure all the required paperwork and consents are completed, ensuring all participants’ rights are protected and verifying identity through documentation and cross-referencing information to ensure accuracy.
Conduct both identifying and non-identifying searches for birth parents and adult adoptees using tools such as Locate Plus, Ancestry.com and others
Maintain good communication with all individuals throughout the search process
Help people navigate post-reunion relationships with birth families
Collect and process all client fees associated with searches
Adhere to state and federal laws regarding adoption records access, respecting privacy concerns, and maintaining confidentiality throughout the search process.
Keep up to date with state and federal laws regarding adoption records access and disclosure.
Track all searches and status of completion
Other duties as assigned by the program supervisor
PQI FUNCTIONS
Ensure and monitor the consistent collection of data by direct reports
Identify patterns and trends of program services
Compare data outcomes against established agency benchmarks
Develop and implement improvement plans as needed, eliminating any identified problems
Use results of data to inform decision making
QUALIFICATIONS:
Bachelor’s degree in the human services field. Master’s degree in clinical field preferred. Experience working with families, experience with adoption preferred
EMPLOYEE BENEFITS
Catholic Charities offers access to a comprehensive array of benefits, including:
For Good Health: Medical, Prescription, Dental and Vision insurance
For a Secure Future: Life, AD&D and Long-term disability insurance
For Retirement: 403(b) Plan, with employer matching contributions for eligible employees
For Career Advancement: Training and development opportunities and for Licensed Clinicians ability to apply for the education Loan Forgiveness Program under The National Services Health Corp.
For Work Life Balance: Generous paid time off; including vacation and sick time.
Employee Assistance Program (EAP) - Free and confidential counseling
Catholic Charities Inc., Archdiocese of Hartford is in compliance with all applicable discrimination laws. All hiring, promoting, and transferring is done on a non-discriminatory basis without regard to membership in any protected class. EEO/ AA/ M-F/ VET/ DISABLED.