Overview AbilityPath is hiring a Help Me Grow Care Coordinator to assist families with child development inquiries and facilitate early screenings in San Mateo County. Candidates should be bilingual in English/Spanish or another high-frequency language.
Responsibilities Respond to calls, texts, emails, inquiries, referrals etc. from families and providers
Follow HMG SMC Call Center protocols for answering calls/text/emails/web inquiries, triage, follow-up, mandatory reporting
Promote and process ASQ online developmental screenings
Provide short-term care coordination to families with children between 0-5 years
Make appropriate referrals for community and developmental services
Make and receive warm referrals to the Family Resource Center team using Warm Referral Protocols
Enter all family and provider data into data collection system in a timely manner according to the workflow protocol
Regularly identify families experiencing barriers within the following systems
Develop collaborative relationships with partners to coordinate and implement Tu y Yo parent/child program
Through outreach, develop collaborative relationships with community agencies, project lead agencies and partners to support the HMG SMC system
Proactively research and participate in provider and family outreach events (e.g. resource fairs, meetings, events, etc.) to promote the HMG system and Call Center
Participate in staff meetings, conferences, reflective practice meetings, and workshops regularly to further develop professional skills and to improve the understanding of systems and current best practices for working with children and families
Work both independently and as part of a team in an evolving and rapidly changing work environment
Other duties as assigned
Qualifications EDUCATION AND WORK EXPERIENCE:
In our approach to inclusive hiring, we recognize that job qualifications within hiring policies have been used to exclude candidates from marginalized backgrounds. Below is a list of Education and Work Experience that would be helpful to have in this role, however, we encourage you to apply even if you may not meet all of the listed qualifications, as any combination of lived and learned education and experience can make you a successful candidate .
Bachelor’s Degree required in child-development, social work, psychology or related field
Minimum of 3 years of relevant work experience with families and children birth through five
Bilingual in English/Spanish or other high-frequency languages in San Mateo County such as Portuguese, Mandarin, Cantonese, or other Asian/Pacific Islander languages.
Hiring Requirements Clean Driving Record (if applicable)
Proof of negative TB test results
Verification of occupational physical clearance
Pass a criminal fingerprint clearance
18 years of age or job permit clearance
Physical Activity Employees have the opportunity to share access needs during the interview process, upon hire, and ongoing throughout their employment. AbilityPath recognizes that each person has unique access needs and we are committed to an ongoing evaluation process to make our organization more accessible to meet the needs of our team members.
Ability to sit/stand and keyboard
Ability to lift at least 25 lbs.
Ability to drive and travel locally
Compensation Compensation $25-$27/hr
Up to 4 weeks of PTO
10 paid holidays*
Comprehensive and affordable medical, dental, and vision benefits upon hire*
401(k) plan with employer match
Performance bonuses
Educational reimbursement/benefit with ongoing professional development and growth opportunities
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